Patient Coordinator (6 Month Contract)

We have a fantastic opportunity to be part of a reputable company in the Trowbridge area as a Patient Coordinator on a starting salary of £26,000p.a.

The role is an office based role which is mainly telephone based. You will be speaking to patients, carers and GP’s so a caring and empathetic nature is a must. This is a busy working environment so we are looking for people who can work well under pressure and who are good with using a computer and imputing data as well as being a team player.

Your duties will include:-
• Calling patients checking on current stock and reordering where necessary
• Dealing with any queries or question raised by the patients/carers in a friendly and calm manner
• Dealing with GP surgeries with regards to prescriptions
• Adopt correct administrative procedures when dealing with complaints from patients/carers following set policies and procedures
• Data Entry

Attributes/experience required for this role:-
• Good Telephone
• Experience of dealing with customers over the telephone
• Be empathetic and have a calm manner
• Good listening skills
• Excellent attention to detail
• Effective communication skills

Previous call centre, care or NHS experience is an advantage but not a necessity.
You are required to have a CRB check, which will be carried out and paid for by Red Berry.

Benefits Include
• Bonus Scheme
• Free water and yogurts
• Subsidised Canteen
• Starbucks on site
• Free Parking
• Gym on site with cheap membership
• 25 days Annual Leave
• Company Pension
• Private Healthcare
• Intensive Training Plan/Induction process for new starters

This is a 6 month contract and an excellent opportunity to join a large and reputable company who offer good career prospects and development.