Patient Advisor/Administrator Apprentice

Are you kind, reliable and willing to learn? Do you have an interest in the care and medical industry and see yourself progressing in a supportive environment? Look no further than the Patient Advisor/Administrator Apprentice position at The Unicity Medical Centre.
PETA Ltd are proud to be working with The Unicity Medical Centre to recruit a caring and compassionate Patient Advisor/Administrator Apprentice. The Apprentice will be working as a team to provide reliable and quality service to meet the needs of patients.

Training to be provided:

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.
About the role:

The Patient Advisor/Administrator will be responsible for the following duties:

• Opening of the practice premises and maintaining security in accordance with practice protocols
• Care Navigation – answer the telephone dealing with or signpost enquiries with all messages and queries being directed to the right person via the computer using tasks, notifications, or email
• General administrative tasks
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
• Word/data processing, filing, photocopying, and scanning
• Provision of refreshments for staff and visitors as required, loading and emptying the dishwasher and keeping the kitchen area clean and tidy
• Participate in mandatory training sessions to ensure skills are kept up to date within a changing environment

What are the career prospects at The Unicity Medical Centre?
There is the potential for a full-time permanent position to be offered to the suitable and successful candidate upon completion of the apprenticeship. This role is open to development and progression. The Unicity Medical Centre provide significant training in care and personal development.

Essential Skills:
It is essential that the Patient Advisor/Administrator has the following skills and personal qualities:

• Team working
• Good interpersonal Skills
• Problem Solving
• Determination and productivity
• Communication, written and spoken
• Excellent attention to detail
• Customer focused
• GCSEs in maths and English with at least a grade C / 4 are required.

About The Company

At the Uni-City Medical Centre we are here to help and support anyone. We are a training GP Surgery where the health and wellbeing of our patients is at the heart of everything we do. Our goal is to provide a service that is accessible, friendly, evidence based and compassionate. Our admin and reception teams work hard to ensure the day to day running of the surgery goes smoothly.
Our medical team is made up of 4 permanent GPs, as well as 3 full time Physician Associates. Our GPs work alongside a highly trained nursing team that consists of 2 healthcare Assistants and 3 nurses.

Company Benefits:

•  Company Discounts with a recognized Blue Light Card
• Rewarding job role
• Potential for full time position to be offered at the end of the apprenticeship
• Previous success working with and training apprentices; highly experienced employer who has supported multiple apprentices into full time roles

Don’t miss out on this excellent opportunity to work with the medical sector; apply for the Patient Advisor/Administrator role today!