Dutch Speaking Customer Service Administrator

Are you looking to take the next step in your career? Are you looking for a position where you can make use of your language skills? Do you have excellent Customer Service skills?

Our client, the world’s largest single-source provider of extended warranty solutions, is currently recruiting Dutch Customer Service Administrators to join their expanding Gloucestershire office. You will predominantly be involved in the claims handling process from start to finish.

Essential functions of the role include:
•Handling and investigating all claims
•Gathering all information needed and performing technical claim assessments
•Completing all administrative tasks related to claims and policies
•Managing the Service Level Agreements
•Responding to communication, both written and verbal

The company offer a welcoming and supportive working environment as well as fantastic career progression opportunities and excellent benefits

Suitable candidates will have:
•Fluency in both Dutch and English languages, both written and spoken
•Previous Customer Service experience
•An articulate telephone manner
•The ability to demonstrate business and customer focus
•Excellent communication skills
•A positive work ethic
•The ability to work well as part of a team
•Excellent IT, numeracy and literacy skills
•The ability to work under pressure and meet tight deadlines through showing excellent organisation, planning and administrative skills

This is a full time, permanent position working Monday to Friday.

If you are interested in this role, please do not hesitate to contact us and