Team Member – Receptionist

Salary: £26,000 per year

Go Train are training and recruiting for people to join the team at Travelodge to be Receptionists in Chippenham.

Job Title: Team Member – Receptionist
Job Location: Chippenham Leigh Delamere, Wiltshire
Salary: £NMW
Hours: Full Time, Permanent

JOB DESCRIPTION:

● Delivering a great customer experience at every stage of our customer journey
● Welcoming our customers to the hotel – checking them in and allocating the right rooms
● Listening to customers, managing any requests or issues with genuine warmth and interest
● Working together with your colleagues to make sure you deliver consistently great service
● Learning about what is happening in your hotel and the local area and sharing this with the rest of the team and customers
● Keeping your team and customer safe by following health and safety procedures, including regular fire and safety walks
● Keep your line manager up to date with any problems and follow up where necessary
● Supporting with cleaning rooms or supporting other colleagues where necessary.

Travelodge Shift pattern – 7-3am or 3-11pm (currently required for 3-11 pm shift.)

How Do I Get the Job?

No experience is required as Go Train will provide a fast, pre-employment training course. Training is funded and offered free to the individual.

Training is either delivered in our COVID safe, training centre, in small groups where we have social distancing and protective measures following Department of Education guidance or it can be delivered online in the safety of your own home in a virtual class group led by one of our tutors- the choice is yours. When you complete the course you will be interviewed for the role.

Course Delivery: Chippenham Go Train centre
Courses Taken: Customer Service