Medical Receptionist / Administrator – Harley Street

A top clinic based in Harley Street, Central London are looking to recruit a ‘Medical Receptionist / Administrator’.

You MUST have experience of working within a medical environment.

Role Specific Responsibilities

To perform a range of reception based routines, controls and processes to support the smooth running of the business, including but not limited to:
Running the reception area and consulting rooms
Confidently managing busy patient areas
Discussing services and products with patients and consultants
Booking in patients for London based site as well as satellite sites in other areas
Typing and formatting medical letters
Completing referrals and diagnostic referrals
Liaison with consultants, clinicians to develop service culture and clinician satisfaction
Liaison with patients to develop service culture and patient satisfaction
Ad hoc audit on patient satisfaction measures
Managing practicing privileges for consultants
Building diaries and developing the efficient running of clinics
Supporting Clinic Co-ordinator and Head of Operations in day to day running
Preparing and completing daily spreadsheet for the clinic
Creating Invoices and collecting payments
Liaising with Insurance Companies and following up outstanding accounts

General Company Responsibilities

Act at all times in a responsible and professional manner, projecting a high quality and high service experience to all stakeholders and patients
Work to high ethical standards in line with company policies and procedures
Work collaboratively with colleagues to deliver services effectively and efficiently
Smart appearance, appropriate behaviour with colleagues and patients
Ensure the company’s objectives are embedded in every day routine
Safe handling of data and records with regard to privacy and confidentiality, including physical patients files and data on systems

This is a fantastic opportunity to join a thriving clinic with excellent career prospects and generous staff benefits.

please apply.