Workforce Management Business Partner

Are you looking to be part of a dynamic team that’s dedicated to enhancing workforce management practices?

Due to expansion we have an exciting opportunity to join our Workforce Management Team as a Workforce Management (WFM) Business Partner who is central in supporting our colleagues to deliver the best service to our clients and customers across thousands of sites within the UK&I.

Benefits

Aviva DigiCare+ – Employee Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion

Exclusive Benefits & Wellbeing site (Perks at Work)

• Employee Assistance Programme
• Holiday Purchase scheme

As WFM Business Partner you will be reporting to the Senior WFM Business Partner maintaining a collaborative connection with the Sector Business HR teams, you, as the Workforce Management Business Partner (WFMBP), will assume a crucial responsibility in supporting your sector’s journey towards adopting, seamlessly mobilising, and effectively visualising the substantial financial benefits derived from the OurTime System.

This role places you at the core of optimising operational efficiency, enhancing employee engagement, and ultimately elevating our service quality. Your efforts will enable us to not only meet but exceed the expectations of our clients and customers, as we continue to evolve and refine our processes and strategies in the dynamic landscape of the UK&I business environment.

As WFM Business Partner you will:

• Conduct on-site visits to various business locations.
• Facilitate the smooth mobilisation process within the sector and provide broader support across the UK. • Address overpayments resulting from WFM misuse or lack of understanding.
• Provide support for business reviews related to WFM for the Senior Leadership Team. Internal
• Offer assistance and expertise for the UK&I WFM Clinic.
• Take a lead role in promoting the adoption of the OurTime system.
• Ensure effective controls over lieu payments.
• Perform ad hoc reviews, amendments, and training for timesheets.
• Deliver updates on WFM activity to the respective sector.
• Conduct User Acceptance Testing (UAT) for new upgrades and functionalities in OurTime.
• Analyse and review sector trends and issues.
• Provide training on new functionalities to the sector.
• Support the documentation of productivity time through motion studies.
• Share new tasks and requirements with the productivity team to update labour demand.
• Collaborate with the sales team to align labour in tender pitches with UK labour demand, considering TUPE (Transfer of Undertakings (Protection of Employment) Regulations) requirements.
• Perform necessary WFM audit reviews and support UK profit protection teams as necessary.
• Advocate for and promote the utilisation of OurTime Boost within your subsector, which offers employees the flexibility to work across Compass Group UK&I based on a set rate card.