Internal Sales Executive

Are you a team player, committed to great customer service for the benefit of not just your team, but the whole business? This position is a central point of contact in the team, assisting at multiple points in the sales process and collaboratively contributing towards the team sales target.  The main purpose of the role is to ensure customer enquiries and queries are responded to promptly, and each enquiry is maximised to contribute to our sales growth plans.​

About Us:

If you want to be part of an ambitious business with exciting growth plans, come and join us at Westgate, the market leaders in screening and partitioning solutions for a wide range of sectors. With over 45 years of experience in design, supply and installation, we work with our customers across the UK and Europe from concept to completion. Westgate is an equal opportunity employer, celebrating diversity and creating an inclusive environment for all employees, actively encouraging applications from all sectors of the community.

​Your responsibilities will include:

Taking and qualifying incoming leads and enquiries from various sources, including responding to customer queries
Understand the needs and pain points of the customer, and ensure excellent customer response, providing a fit for purpose solution, using cross-selling and upselling for a full package
Follow-up opportunities and close orders, ensuring the CRM system is kept accurately up to date throughout
Provide support to external Account Managers, and demonstrate a proactive approach to sales
Qualifications & Experience:

No specific qualifications required
Previous sales experience preferred, especially Business to Business, and/or in the Construction/Fit out industry
A practical mindset and basic understanding of building/construction is desirable
Skills:

Intelligent questioning skills to uncover strategic customer information
Strong communication skills, able to get past gatekeepers and build good rapport with customers
Self-motivated but collaborative, working to a team result, with willingness to pass projects and enquiries over to other team members when required, and an openness to feedback
Understanding of sales cycle and negotiating techniques (training available), along with competence at using IT systems, and technical know-how and product knowledge
Excellent sales skills and track record of working to and achieving KPIs, along with being organised, showing good planning and prioritising skills
Benefits:

Friendly working environment that is welcoming and supportive ​
On-site free staff parking
Automatic enrolment into our defined contribution workplace pension plan, and Medical Insurance Scheme (dependent upon eligibility)
Passionate about ‘giving back’ and run regular charity-related events
Please note: Right to work in the UK is required.

Recruitment Agencies:

At Westgate, we take a very-hands on approach with our recruitment efforts, finding the right person to join our team, so we’ve made the decision to keep our recruitment in-house. We don’t have relationships with recruitment agencies, so please don’t contact us in relation to this role.