Weekend Call Centre Advisor

Job Advert: Weekend Call Centre Advisor

Are you a skilled communicator who enjoys engaging in meaningful conversations over the phone and online? Whether you have previous sales experience or are new to the sector, we provide comprehensive training to ensure your success. Join our team as a Weekend Call Centre Advisor and transform conversations with current and interested parties into valuable leads for our sales team. With flexible hours that can accommodate rotating weekends or one day each weekend, this part-time role offers 7.5 to 15 hours per week.

Responsibilities:

• Initiate calls or engage with prospective customers online as per their request.
• Listen attentively to customer needs and guide them through our product ranges.
• Schedule appointments for our sales team to meet customers and facilitate the completion of sales.
• Meet or exceed set targets by leveraging your product knowledge and delivering excellent customer service.

Requirements:

• Excellent verbal communication skills.
• Desirable skills in telesales, retail, estate agency, or customer service.
• Basic IT skills.
• Ability to work effectively in a team and follow directions.
• Self-motivation and focus.

Rewards:

• Competitive salary with a performance-related bonus.
• 31 days holiday, increasing to 33 days after 2 years of service (pro rata).
• Well-being benefits, including annual birthday off, discounted gym memberships, 24-hour remote access to a doctor, and online fitness classes.
• Frequent internal call centre incentives and rewards.
• Breakout area featuring a multi-games table.
• Paid time off annually for volunteering.
• Wide variety of retail, cinema, theatre, food, shopping, dining discounts, and freebies.
• Access to discounted staff purchase scheme.

How to Apply:

If you possess strong communication skills, enjoy working towards targets, and thrive in providing exceptional customer service, we want to hear from you.

Anglian is committed to monitoring & aligning its Policies in accordance with up-to-date Government guidance on reducing the spread of respiratory infections, including Covid 19 in the workplace. Through Anglian’s value to “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristic including (but not exhaustive) age, race, colour, gender, gender identity, sexual orientation, religion or disability – creating an inclusive working environment and culture for all our employees.