Warranty & Accounts Administrator

Automotive Warranty & Accounts Administrator required in Cambridge

Salary: £26,000 per year+ OTE £24,000

Monday-Friday 9.00am-4.00pm

Our Client, an Automotive Main Dealer in Cambridge, is currently seeking to recruit an experienced and professional Warranty & Accounts Administrator to join their busy Aftersales department.

Join our team as a Warranty & Account Coordinator and you will play a crucial role in driving our business forward. Friendly and professional, you will assist our Aftersales Controller with a wide range of duties including; submitting accurate warranty and goodwill claims, applying policy and procedures correctly to achieve the highest level of customer satisfaction, and ensuring compliance with company policies and industry guidelines. You will also be responsible for providing an excellent level of support and administrative services to one of our key accounts with the centre. Highly customer-focused, you will be required to deal efficiently with customer requests and queries to ensure total satisfaction; and help the Retailer to achieve industry-leading standards of process efficiency and cost control. You will be required to maintain up to date knowledge of all products and services whilst accurately using all computer systems and processes to produce any relevant reports and documents. You must have a flexible approach to work and good attention to detail including administration and organisational skills.

To be considered for this role, it is essential that candidates have at least 1 years’ experience (current or very recent) working with a Franchised Main Dealer in a Warranty/Accounts based role.

Candidates should be organised and able to prioritise workload in what can be a busy and pressured environment, supporting the Aftersales department as a whole in order to contribute to the excellent levels of customer service provided by the Service team. You will ideally be process-orientated with a good technical understanding.

To apply for this vacancy please contact Jade Lambert or James Murrell at Progress Recruitment Solutions (UK) Ltd quoting

Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience.

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