Warehouse Operations Manager

Position: Warehouse Operations Manager

Salary: £38,277

Working Hours: Sunday, Monday, Tuesday (12:00 to 22:00) & Wednesday (09:00 to 19:00) – 40 hours per week

Benefits: 30 days annual leave (plus option to purchase additional days), pension, 24/7 access to our employee assistance programme plus online access to a GP for you and your family (partner and children up to aged 21), employee discount across Heron Foods and B&M, money off a range of products and services via BenefitHub.

Location: Heron Foods Warehouse, Melton (near Hull), HU14 3HJ

Opportunity Overview:

Join Heron Foods as a Warehouse Operations Manager and become a key player in our warehouse management team. This role is pivotal in managing a team to ensure the efficient operation of our warehouse, focusing on delivering stock to all stores and maximising business productivity.

About Us:

Since 1979, Heron Foods, a member of the B&M Group, has been a standout in retail logistics, known for efficient warehouse operations and seamless delivery of top-brand products. Our advanced warehouses are central to our supply chain, ensuring constant availability for our customers. Joining our warehouse operations management team means playing a key role in maintaining our high standards and contributing to our reputation for operational excellence and customer satisfaction.

Role Responsibilities:

• Oversee Warehouse Supervisors to ensure the smooth operation of the picking process across all chambers.
• Assume full site operational responsibility in the absence of Warehouse Managers.
• Serve as the primary contact for all operational incidents and the escalation point for relevant business stakeholders.
• Regularly brief, supervise, train, and appraise employees, ensuring high standards and compliance with health and safety legislation.
• Manage pick figures, analyse variances, monitor KPIs, and manage performance issues.
• Plan rotas and arrange staffing for shifts.
• Work with HR for investigations, welfare checks, performance management, disciplinary, and capability meetings.

Essential Skills and Experience:

• Proven experience managing in a fast-paced warehouse operation.
• Extensive people management skills.
• Proficiency in Microsoft Office.
• Capability to work in varied temperatures, including -25°C chambers, with appropriate PPE provided.

Join Us:

At Heron Foods, you’re not just taking a job; you’re embarking on a career that offers challenges, growth, and a chance to be part of a dynamic team. If you have a passion for efficiency, a talent for management, and a dedication to fostering a strong, collaborative workplace, we would love to have you on our team. Heron Foods is committed to creating a diverse and inclusive work environment and is proud to be an Equal Opportunity Employer.