New Homes Sales Consultant

In a Nutshell…

We have a great opportunity for a Sales Consultant to join our team within Vistry Housebuilding South West, travelling between hubs in Exeter and Stalbridge. As our Sales Consultant, you will be responsible for carrying out all aspects of the day to day running of the sales hub in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub and delivering successful continual sales at all sites within the designated area of the sales hub.

This is a Fixed Term Contract for 12 months covering Maternity Leave.

Let’s cut to the chase, what’s in it for you…

Competitive basic salary and annual bonus
Milage Allowance
28 days annual leave plus bank holidays, and the option to buy up to 5 days per annum
Private Healthcare
Company contributory pension scheme
Life assurance – 4 x your annual salary
Sharesave scheme
Cycle to work scheme – up to £3000
Support with a professional membership
Denplan, GymFlex and many more…
In return, what we would like from you…

Behave in line with our company values – Integrity, Caring and Quality
Experience working in a customer facing role delivering under pressure.
Experience in generating leads and sales through telephone-based business development.
Proven track record of achieving sales targets
Proven track record of exceptional sales
Excellent IT skills with demonstrable knowledge of Microsoft Office tools
Comfortable using multi-channel forms of communication
Ability to handle complaints and difficult situations
Strong negotiation and sales skills
Proven track record of successfully completing the sales process with customers
Excellent administration and organisational skills
An interest in property and the housing market
Good planning and organisational skills
The ability to work under pressure and meet sales targets.
Willing to travel to all sales sites, including regional offices
Full driving licence and access to a suitable vehicle.
Patience and ability to remain calm under pressure
A friendly, trustworthy, and professional attitude
More about the Sales Consultant role…

Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.
Create and deliver informative and clear Virtual tours of sites and house plots to all customers within your specified sales hub
Manage and implement new innovation in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.
Negotiate with customers to ensure the best sales outcome for the business
Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions
Ensure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.
Travel to all sites within the specified sales hub’s area to undertake pre booked customer appointments
Have a detailed knowledge of all Bovis Homes and Linden Homes sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new home
Have detailed knowledge of all Bovis Homes and Linden Homes house types, plots available and upcoming within all sites within specified hub to ensure each customer is given every opportunity to purchase a new home.
Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.
Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others who may be in the same hub area or area.
Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company.
Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.
Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.
Deal with all customers in a polite, friendly, and efficient manner.
Ensure that customers are kept fully and regularly informed of the progress of their purchase.
Respond to all cancellations making every effort to ‘save’ and if necessary, re negotiate the reservation and always identify the reason for cancellation and offer any suitable alternatives within other Bovis Homes or Linden Homes sites.
Have detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them.
Work with the Site teams across all Hub sites to understand the progress of build of current plots and prospective plots to provide customer information to the sites and, in turn, clearly communicate with the customer.