Screening Administrator

Screening Specialist

Who we are?

Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. We carry out background checks on candidates to enable our clients to make informed and long-term rewarding recruitment decisions.

As a Screening Specialist, you’ll be part of the team that is responsible for developing an understanding of the information required for each background check and how check applications are processed. You’ll be using your detective skills to analyse and proof-check a variety of background screening applications, scrutinising the data for inaccuracies, and ensuring they meet the requirements of our suppliers. You’ll take pride in ensuring that we provide an excellent quality service to our customers.

About the role:

You will proof-check and analyse applications for checks, to ensure that all information is accurate, complete, and fully concordant with the requirements of the external supplier.
You will be responsible for identifying discrepancies between official documentation and completed application forms, liaising with internal Verifile teams regarding the missing or additional information required before orders with external suppliers are placed.
You’ll use external websites and online application forms to order and process criminal record checks, driving licence checks, credit checks and a variety of other background checks on candidates on behalf of our clients.
You’ll liaise with suppliers such as Disclosure Scotland and respond to any enquiries they may have related to received check applications.
The must haves:

Previous customer service experience
You’ll be thorough when completing tasks, meticulous with your approach, obsessive about the detail and accuracy of data, focused on quality and inspired by completing tasks accurately
Excellent computer skills, including email, the internet and MS Office with the ability to use multiple systems
Be enthusiastic with a passion for delivering the best service with an agile approach
Excellent attention to detail
You’ll be able to work independently and proactively, but also be a good team player
Minimum of 3 GCSE’s (including Maths and English at Grade C), or equivalent

We’d also love you to:

Ensure that the company values are reflected in your own work and behaviour: Leadership, Partner Human, Relentless and Flexible

What’s in it for you:

Every member of our team at Verifile is valued, which is why we support their wellbeing fully with a range of benefits to help them thrive both inside and outside of work. Grouped around four priorities – health, time, finances, and community, we don’t have enough space to list them all, but it does include Holiday Trading, retail discounts, Life assurance, medical services, wellness programmes, fitness classes, gym discounts and much more!