Trainee Store Manager

If you want to join a leading team, there’s no better place to start.

Go Places as a Trainee Manager with Avis Budget Group

Avis Budget Group is a leading provider of car hire solutions, operating some of the most recognised global brands through Avis and Budget, which have more than 10,000 rental locations in approximately 175 countries around the world, and through its Zipcar brand, which is the world’s leading car sharing network, with more than 775,000 members.

As a Local Market Trainee Manager you will have the opportunity to manage, support and develop the operational and business performance of your store. Working with the Assistant Manager you will be responsible for leading the store’s team of Drivers whilst developing your customer service and sales skills to ensure the store delivers outstanding service to our customers.

We look for people who are able to:

Want to take the challenge of learning ALL aspects of car rental within ABG in optimum time.
Lead by example and drive store performance.
Deliver outstanding customer service within every customer transaction and during each rental to maximise customer loyalty and maximise sales opportunities.
Promote appropriate additional products and services, maximising rental revenues.
Collaborates with the team to manage the deployment of fleet around the territory, maximising utilisation and minimising idle time.
Utilise local fleet pricing knowledge and the sales and service wheel effectively, maximising the price gained on each customer transaction and minimising penalty costs.
Track and understands the local competitor pricing strategies so that the best deal can be struck with each customer.
Identify new leads through qualifying our customers and drives new business through networking in the local marketplace.
Monitors own and overall Store performance, spots opportunities and suggest improvements so as to optimise performance.
Complies to the company and station policies and procedures so that a consistent and safe service is provided every time. Takes responsibility of delegated tasks to ensure the day to day needs of the business are met. Completes all necessary business documentation/reports accurately and in a timely manner.
Takes full ownership of customer complaints and works with onsite and offsite teams to achieves resolution

With the support of your local and regional management team we will be strongly committed to helping you develop your talents and skills.

The sky’s the limit if you have the ambition and drive!

In return for your dedication and enthusiasm we’ll offer hands-on experience, a 12 month development programme to advance you to Assistant Manager and mentoring to support your career aspirations. Once Assistant Manager we will also provide you with another 12 month development programme to advance you to Store Manager.

Interested? If you love sales and customer service, contributing to a great team environment and are passionate about developing your career then this could be the role for you. You’ll need to demonstrate your ability to provide first class customer service and working in a sales targeted environment. In addition to your salary you will earn commission and qualify for great benefits including pension, staff rentals and paid holidays.

At Avis Budget Group we make sure your contributions are recognised and rewarded. From our best in class recognition for top sales performance to our CEO award for outstanding customer service, we’re proud to celebrate and reward colleagues for a job well done.

If you want to go somewhere in your career, Avis Budget Group is the place to be.