Trade Counter Manager

Salary: £26,000 – £27,000 per year

Trade Counter Manager – Leeds – £19,500 – £22,500

Clemence Rogers are recruiting for a Trade Counter Manager to join an established and ever-expanding Trade Counter based in Leeds.

The successful candidate will need to building relationships, be confident in liaising with customers, be well organised, have the ability to adapt to varying customer demands, be commercially aware and dependable to your colleagues.

Key Responsibilities of a Trade Counter Manager:

• Providing a consistent high level of customer service to large variety of customers to ensure customer retention and growth

• Managing customer accounts, both reactively and proactively

• Working with an extensive product base and developing strong product knowledge

• Providing quotes and dealing with customer requirements

• Checking stock availability and potential lead times

• Proactively managing promotions and point of sale materials

• Processing orders, ensuring details are entered accurately

• Liaising with warehouse and dispatch teams to ensure orders are delivered on time

• Processing returns and recording order discrepancies

• Working as part of a wider team, providing support to other departments when required

Ideal Candidate:

• Previous experience in a retail or customer service role is preferred but transferrable skills will be considered

• Confident communicator and highly customer focused

• Conscientious with an attention to detail

• You will be a team player, have a helpful attitude and uphold our values

• Well organised with the ability to multitask and work under pressure at times

• IT and grammatically literate with ability to learn a new IT system

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