Support Team Leader / Elderly People / Health and Social Care

Support Team Leader / Elderly People / Health and Social Care
South Norfolk
Up To £29,572.8 per annum, plus up to 6% Performance Related Bonus and Essential Car Allowance

Working within the Supported Housing Team your role will be to deliver an efficient and effective service to service users whilst meeting the requirements of our client. You will be required to support and lead a remote workforce working within the community.

Your main duties will include:

Responsibility for the level of service delivered to service users through the allocation of day to day duties within the team.
Responsibility for the assessment for all service users and the completion of support plans.
Undertaking housing management duties including sign-ups and Health & Safety checks.
Encouraging tenants to maintain their independence.
Promoting the service within the community and encouraging involvement in activities
Working in partnership with other social and healthcare providers to ensure Saffron tenants receive the best service possible.

It is essential you are able to work on your own initiative and able to make decisions with the ability to remain calm whilst assessing complex and challenging situations. You must also have an understanding of the physical and social requirements of the elderly along with being able to recognise individual support needs.

Excellent interpersonal and customer service skills are required to ensure a seamless and first class service is delivered to tenants, other agencies and service providers. You must also possess first class communication skills, both verbally and in writing.

As well as being organised, self-motivated and flexible you need the ability to use IT systems effectively, including MS Office Word, Excel and Outlook.

A Full Driving Licence is also essential.