Studio Manager and Traffic Coordinator

This is a fantastic opportunity for a creative minded, hyper-organised, “can-do” Studio Manager and Traffic Coordinator to join one of London`s most respected bespoke stationery studios. Having recently re-branded from CLD Stationery to Chelsea Fine Stationery the company is rapidly expanding and they require someone to work alongside the MD and head Designer to ensure the day to day activities of our busy studio run smoothly.

This is a diverse and vital role encompassing all aspects of the business from office administration to production and customer service. There will also be opportunities to support their online growth through website development, online marketing and social media.

As a Studio Manager and Traffic Coordinator your duties will include:

• Being the key contact for customers and overseeing the order process from the time the order is initially placed to fulfilment and delivery including packing orders.
• Working closely with the design team to ensure customer orders are processed, proofed and printed efficiently and to a high standard.
• Creating job files, proofing customers.
• Tracking change.
• Checking printed orders are correct and light finishing work.
• Overseeing delivery contracts.
• Answering the phones.
• Ensuring the database is kept up to date.
• Managing stock levels of key items and a little filing.

An ideal Studio Manager and Traffic Coordinator will hold the following skills and experiences:

• Previous experience working in a busy office or agency in a similar capacity.
• College degree (e.g. Bachelor of Arts) in Business Administration, Marketing, or Graphic Design or other related fields preferred.
• Must demonstrate strong project management skills, business acumen and creative curiosity.
• You must have a hawk eye for detail, be able to work independently and effectively prioritise workload.
• At all times you must remain very professional and show an ability to think three steps ahead.

The working hours of this role are Monday to Friday from 9am to 5pm.

In return you will receive a Salary: £26,000 – £28,800per year dependent on experience.

This is an excellent opportunity for anyone looking to gain experience in a creative industry from a management perspective. In return, they can offer a happy working environment where days whiz by and weekly staff meetings come with home baked treats!

If you think you are the person they are looking for please email your CV and Covering letter.

In your letter you must answer the following questions to be considered:

1. What is it about this role that interests you?
2. What relevant experience / education do you possess to be successful in this role?
3. What does great customer service look like?

The first stage of the application process is to.

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