Spanish Speaking Helpdesk Clerk

My client on the outskirts of Preston is looking for a proactive bilingual advisor/administrator fluent in Spanish. This is a multi-skilled role supporting four teams across the organisation. You must be self motivated and be able to work accurately and efficiently.

Essential skills required and candidate sort will include….

Experience of working within a contact centre / customer services environment, and back office transactional environment
Excellent communication skills including the ability to provide advice to customers on policies, agreed processes and guidance on the use of tools
Excellent interpersonal, teamwork and communication skills
Ability to plan, organise and prioritise individual workload
Experience of delivering excellent customer service to internal and external customers
Experience of working in a multi-skilled environment
Self-motivated, enthusiastic with a positive attitude
Prepared to work flexibly to support team members
Ability to work under pressure and at fast pace with the ability to handle conflicting priorities while maintaining accuracy
Good IT skills

This is a temporary role with the opportunity of turning permanent for the right candidate.
The hours of work are 37.5 hours Monday to Friday on a timetable between 08:00 – 18:00.
The company offer free car parking, on site canteen and local amenities.

Office Angels Preston cover the following locations: Blackpool North, Blackpool South, Fleetwood, The Fylde Coast, Blackburn, Burnley, Longridge, Chorley, Leyland, Bamber Bridge, Walton Summit and Preston.

**** Office Angels are an equal opportunities employer and are acting as an employment agency for this vacancy****