Social Media Administrator

Our client, who is a fast growing and dynamic business, are currently looking for a Social Media Administrator who is local to Heathrow, to execute our client brands Social Media presence on site strategy, including but not limited to Facebook, Instagram, Twitter, Google+ and LinkedIn.

This role would suit a highly motivated individual with a passion for customer service and social media management. Using your experience from a similar role you will be expected to turn social media interactions into real world solutions.

Main Responsibilities include:
– Monitor on Social Media best practises as well as sharing the information with relevant colleagues
– Track media program results and report on the findings, as well as in assist in active listening to the community
– Respond to all social queries in good time whilst maintaining an appropriate tone, escalate any issues internally to the line manager
– Build a rapport with clients
– Engage with Online audiences and help maintain relationships with key influencers
– Report monthly on all activity across all brands using KPI’s

The Knowledge & skills required include:
– Strong understanding of all social platforms with proven track of managing different social media channels
– Experience of monitoring social media
– Maths & English GCSE’s (or equivalent) at Grades C or above
– Highly computer literate
– Attention to details
– ability to deliver encouragement in a positive way
– Demonstrate adherence to SLA (Service-Level agreement)
– Entry Level candidates are accepted

Important questions to ask yourself:
– What attracts you to this role?
– How would you deal with social queries?
– What social media platforms are you most proficient in using? and why?

Specification:
– Part-time 25 hours, specific hours to be reviewed
– Parking on-site
– 3 to 4 days per week
– Daily hours are 7.5 to 9 hours
– This will commence on a rota format, meaning shifts are given in advance and may include weekends.
– Starting initially as a temporary role, after a 3 month probation period a decision will be made about making this Permanent.
– Ideal if you are situated in close proximity to Heathrow (Hounslow, Feltham, Hayes, Colnbrook, Staines etc).

Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.