Social Care Assistant

The starting salary for this role is £27,897 per annum based on a 36-hour working week.

We are excited to be hiring a new Social Care Assistant to join our fantastic Epsom and Ewell Team based in Fairmount House in Leatherhead. We relocated to Fairmount House in Leatherhead in August on a temporary basis, the team will be moving to a permanent office location in approximately a year, still to be confirmed. Please consider the change in location when applying for this role.

If you come and work with us, you will find yourself part of an extremely friendly, supportive team where you will benefit from peer support and a strong focus on your career development. You will become an integral part of a team that supports people to achieve good outcomes by focusing on personalisation and a recovery-focused strengths-based approach.

Our goal is for our service-users to be able to be more in control of their care, making informed choices and being active citizens in their community.

Rewards and Benefits

• 26 days’ holiday (prorated for part time staff), rising to 28 days after 2 years’ service and 30 days after 5 years’ service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer’s leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the role

As a Social Care Assistant at Surrey, you will often be the first point of contact between the public and the service, gathering initial information and determining the need for further assessment as well as signposting people to other services. This is an extremely varied role and no two days are ever the same. You will have frequent direct contact with the public on the phone as well as visiting them in their own home or care setting.

We will support you to be in the best possible position to assess and review the social care needs of our service users and their carers. You will receive regular supervision alongside a comprehensive induction period. You will be able to access regular training as well as benefiting from robust mentoring and support provided by your experienced colleagues.

You will work in partnership with individuals, their carers, professional staff in other agencies, service providers and Support Brokers in order to support vulnerable adults and their families to identify and arrange services that meet their needs and promote independence, choice and control.

Within the role, you may work with any combination, or all, of the following care groups: older people, people with physical, sensory, cognitive impairments, people with a learning disability and people with mental health problems. Promoting independence, choice and control is at the heart of this position. This is an exciting opportunity to work with people to maximise their potential for independence.

About you

Applicants will enjoy working with people and have experience of direct work with the public as part of paid or voluntary work, although they may have limited or no experience of visiting people in their own homes or care settings.

To be considered for shortlisting for this position, your application will clearly evidence the following:

• An understanding of Adult Social Care needs and any experience you may have in this area, it does not necessarily have to involve visiting people in their homes or in care settings
• Ability to manage a caseload efficiently, regularly monitoring support plans for individuals and carers
• Experience of working directly with the public on the phone or in person
• Ability to build relationships with various stakeholders, colleagues, and the public effectively
• IT skills with a willingness to learn to use a variety of software systems

The work involves travelling within Surrey, therefore you will need to have a full driving licence and access to a car.

At Surrey we work together openly and honestly to provide our residents with an excellent service that is inclusive and respectful of all. We offer a wide range of benefits that allow you to develop within your career without having to sacrifice your work/life balance.
You can read more about our benefits, vision and values on our website by clicking apply.

The job advert closes at 23:59 on 2nd January 2024.

Interviews will take place week commencing 8th January 2024.

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.

Contact Details

For an informal discussion please contact Riddhi Soni on

We look forward to receiving your application, please click on the apply online button below to submit.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.