Shift Operations Technician (Biomass)

MAIN PURPOSE OF JOB:

– To operate, maintain and effectively manage, with the minimum of supervision, all new and existing mechanical and electrical plant and instrumentation within the portfolio to the specified standards as determined by the contract, KPIs and Dalkia company procedures.

– Role will require patterned day-shift working with on call support and or rotating day/night shift working.

– Role will also include directing shift operators for daily tasks

– To maintain and improve standards of health and safety, quality and good housekeeping and to report any short comings promptly.

KEY ACCOUNTABILITIES:

– Carry out duties in accordance with the Dalkia Health and Safety manual and Company Operating Procedures.

– Pro-actively demonstrate and work to the Company’s values of Service Excellence, Customer Intimacy, Innovation and People Focus.

– Take a proactive approach to customer liaison and ensure concerns are dealt with or relayed to line management promptly.

– Safely and effectively monitor the operation of the process and conditions of the plant, making adjustments of controls associated with the fluidised bed boiler, package boiler plant, aqueous treatment plant, turbine and generator set, and biomass processing plant in order to ensure optimum combustion, steam raising and compliance is achieved.

– Carry out diagnostic and fault finding and repairs to all mechanical, electrical plant and equipment and instrumentatation within the portfolio.

– Carry out planned preventative maintenance, routine servicing and inspection and commissioning to all mechanical plant, electrical equipment and instrumentation within the portfolio.

– Carry out condition monitoring of rotating equipment.

– Assist in the planning, preparation and implementation of planned plant shutdowns.

– To provide operational support by acting as an Authorised Person / Duty Holder within the meaning of the Dalkia safety rules.

– Interface with the sites Computerised Maintenance Management System in accordance with company operating procedures

– Identify areas for additional works within and outside of the specified contractual requirements and report these promptly to the Portfolio Supervisor with estimated material costs and labour requirements.

– Provide assistance to and supervision of contractors working on site.

– Carry out periodic adjustment and calibration of the Continuous Emissions Monitoring System.

– Work in any area within his/her competence under the direction of the Technician Supervisor.

– Undertake standby and call out duties as part of the recognised rota system as and when required.

KEY COMPETENCIES:

Technical Skills
– Qualified in Mechanical Maintenance or Electrical discipline (ideally both) (eg: mechanical, electrical, control & instrumentation,– minimum standard ONC, C&G Level III or equivalent
– Holds relevant professional qualifications and supplementary certificates, eg: Electrical Testing & Inspection, 17th Edition, Gas certification etc.
– Excellent communications skills (written, telephone manner/verbal/face to face).
– Able to understand and act on both verbal and written instructions/procedures
– Able to complete forms (eg: engineers’ work sheets, PPM sheets, expenses forms) competently and accurately
– Seeks out and takes opportunities to learn new skills
– Strong PC skills
– Knowledge of PLCs,CMMS, PPM and Condition monitoring techniques.
– Strong team player
– Full Driving licence

Service Excellence
– Fulfils all requirements of service agreements on site(s) and works towards a “first time fix” where appropriate
– Clearly understands the relevant work/contract requirements and the scope of their responsibilities
– Uses own initiative and is able to work independently of instruction where appropriate
– Takes responsibility for planning and organising own work where appropriate
– Completes all tasks accurately, to a high standard and on time
– Takes responsibility for delivering personal objectives
– Ensures they keep up to date with required product/systems knowledge for their role
– Demonstrates a professional attitude and approach at all times
– Takes a pride in their appearance and is punctual
– Ensures own and others Health & Safety at all times

Customer Intimacy
– Strong customer care focus
– Able to talk about the customer’s business and their requirements
– Understands and can demonstrate what is required to achieve the client service levels
– Is known and respected on site(s) which can be measured through customer feedback
– Responds promptly to customer requirements and keeps them informed of progress
– Is punctual, dresses smartly and demonstrates a positive outlook on site(s)
– Is willing to “go the extra mile” when required
– Takes every opportunity to develop positive and professional working relationships
– Takes a professional and courteous approach with customers at all times

Innovation
– Identifies opportunities to improve the working environment and/or running of equipment and communicates suggestions to line manager/customer
– Works with customer to promote other opportunities for Dalkia in their business
– Puts forward ideas and suggestions which will benefit the customer and Dalkia
– Actively contributes when attending workshops/training and feedback sessions
– Seeks opportunities to promote better ways of carrying out tasks, putting forward ideas that will improve the level of service
– Demonstrates a positive and open approach to problem solving

People Focus
– Treats others with dignity and respect
– Communicates well (both verbally and in writing) with colleagues and customers
– Agrees clear targets and objectives with line manager and works to deliver/exceed them
– Keeps manager well informed about their activity and communicates directly with them
– Exhibits the highest standards of personal integrity
– Works well with others, helping to generate a positive team atmosphere
– Builds effective working relationships
– Takes ownership of personal development
– Takes responsibility for their own Health & Safety, complying with all relevant regulations

DESIRABLE COMPETENCIES:

Knowledge/experience/qualification of steam raising plant & associated systems and technology
Knowledge/experience/qualification of water treatment systems and technology
Knowledge/experience of working within a PPC regulated industry
Cutting/Burning/Welding experience
Formal qualification/training in PLCs / SCADA / DCS systems advantageous
Experience in HV switching desirable
Other associated electrical, mechanical and control skills
Knowledge of Health & Safety statutory legislation and requirements
Knowledge of ISO management systems – 9001, 14000 and so on
Knowledge of continuous process equipment – water treatment technology especially
ECDL qualification advantageous