Service Technician / Engineer

About The Role
We are looking for a multi skilled Service Engineer for our Aftersales Department based at our Head Office in Nottingham. Do you have experience working with electrical and mechanical equipment? Are you looking to work on something different each day?
We are looking for talented people who are committed to delivering a great customer experience. At Machine Mart being a Service Engineer is about offering honest advice, building rapport with customers and exceeding their expectations as well.
You will have the chance to work in a team on the full range of Machine Mart products including Pneumatics, Hydraulics, Air, Petrol, Diesel and Electric powered products. If you are looking to expand your knowledge and work on a variety of different products then this could be the perfect role for you. You will receive on the job training but you must have strong engineering skills.
The role:

• Servicing and repairing various items
• Fault-finding and troubleshooting
• Provide technical support to staff and customers

What you’ll need:

• A strong engineering background
• An engineering qualification, preferably an NVQ, C&G, or HNC
• Experience diagnosing and repairing faults in mechanical, electrical, or hydraulic equipment
• Enjoy working in a team or on your own in a busy environment

Benefits
What you’ll get in return for your commitment:

• Role specific training and development
• 10% Staff Discount
• Early Finish Fridays
• Paid Breaks
• Opportunity to join a repair bonus scheme
• Company Pension – offered through a salary exchange scheme for eligible staff
• Healthcare Cash plans
• Life Cover
• Employee Assistance Programme – free & confidential advice on a variety of subjects ranging from physical and mental wellbeing to financial help
• Free Tea & Coffee
• Free workwear
• All basic tools supplied to carry out the role

About The Company
Where you’ll be working:
Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next.