Service Manager

We have a unique opportunity which has become available for a Service Manager to join our support team in our service based in Tonbridge.

This service supports five people who have Learning Disabilities, communication difficulties and who display behaviours of concern, individuals need support to enable them to participate in community based activities and activities within their home this includes swimming, banking, weekly shops and visits home.

In this role you will motivate and inspire your team to provide outstanding support through effective training, coaching, and leadership by example. Acting as a role model you will empower the people we support to have active and fulfilling lives aligned with their needs and aspirations. You will be responsible for transitions of the people we support, Rotas’, support plans, managing budgets, and monthly reports as well as recruitment, development and management of staff. On call duties will also be included.

Due to the role, there is an expectation to work some shifts to provide direct support where necessary. Shifts may include: Early, late, mid, sleep in and flexible shifts. There is also an expectation to provide management cover effectively for the service (including weekends) between the Service Manager, Assistant Service Manager and Senior Support Worker.

There would be a requirement to support the Service Manager to complete waking night spot checks of the service twice a year.

Our ideal Service Manager looks like this!

• Hold a full UK manual driving licence.
• Experience managing or supervising a supported living or residential/registered service
• Experience supporting people who have learning disabilities, complex needs and/or ABI.
• Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.
• Have the skills and commitment to coaching and developing a new team, with an emphasis on Practice Leadership to develop and align best practices.
• Understands the balance between keeping people safe and positive risk taking.
• Has knowledge of the legal framework that apply in this service (e.g. DoLS, capacity and best interest requirements).
• Qualification to NVQ level 3, QCE level 5 or be willing to obtain this.
• Able to look at budgets and financial information to support the service remain financially viable.

Contact us!

You’ll become part of our strong Avenues community, which is there to support you each day.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career.

Apply or get in touch with us today – we look forward to hearing from you.