Service Administrator – Part Time (18-20hrs)

Salary: £36,000 per year

Overview

New opportunity on a part time basis – Ideally 5 days a week 10am – 2pm – flexible. To join a quiet tech company in an administrative function. Provide administration and logistics support for the Tech Office. 

Service Administrator – About The Role

• Monitor the service email account and ticket system as well as taking telephone calls to deal with general customer queries regarding delivery status, quotations and invoicing.
• Allocation of technical enquiries, which will be supported by the Manager Tech Office or Service Engineers.
• Handle and process incoming and outgoing deliveries, including packing/unpacking and creation of necessary shipping documents.
• Process quotations, service orders, purchase orders and invoices on ERP system.
• General filing and paperwork tasks required for efficient management of the Tech Office.

The successful Service Administrator will have:

• Experience of working in a busy order processing department.
• Experience of customer service.
• The ability to manage/organise own workload and communicate effectively to be a part of the Tech Office team.
• The ability to display a high level of initiative to contribute to the on-going continuous improvement of best office practice.
• Experienced user of an ERP system (SAP experience preferred).
• Experienced user of Microsoft Office.
• Experience in office administration with proven ability to produce clear accurate reports.
• Good communication skills for handling telephone calls.

Service Administrator – Benefits

• On-site parking
• Pension scheme
• Holiday pay

Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful.

Refer a friend

If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)