Senior Research Executive

SENIOR RESEARCH EXECUTIVE

Reports to: Associate Director

Job Statement: Senior Research Executives are responsible for liaising with nominated client companies to profitably develop our business. They have prime responsibility for handling client projects through all stages from initial briefing to report writing and/or debrief presentation, ensuring that the research design and analysis and interpretation of results fulfils clients’ needs.
Key Responsibilities:

1. To meet any agreed objectives on commissioned revenues.

2. To take, when requested, research briefs from existing clients, interpret the brief and clarify their needs.

3. To define, in consultation with a Project Consultant, appropriate research protocols which provide solutions to each client brief. These will draw from our repertoire of techniques and may combine both qualitative and quantitative techniques.

4. To write research proposals when required, including costings as agreed with Senior Management, and sell them to clients.

5. To manage project teams within the research team and brief colleagues from other departments on all aspects of projects, to ensure accurate and timely execution of the research.

6. To design questionnaires and ensure they are approved by the client, Field, Data Processing and Data Analysis.

7. To draw up schedules for all aspects of each project and ensure that they are issued and agreed by all relevant personnel, notifying people immediately of any changes.

8. To ensure that clients receive and understand their topline results whenever appropriate.

9. To analyse quantitative and diagnostic data providing considered reporting, interpretation and recommendations for discussion with a director prior to the debrief.

10. To supervise the work of junior members of the Research Team (Research Assistants, Trainee Research Executives and Research Executives) as requested.

11. To manage junior members of the Research Team, being responsible for their development within the business.

12. To monitor actual performance against budgeted costs on all projects, taking any necessary remedial action as agreed with Senior Management.

13. To exercise cost controls to ensure that clients are fully invoiced promptly for all aspects of the research.

14. To follow the procedures as described in the ISO Manual, to maintain a high quality of client service at every stage of the research process.

15. To assist Senior Management with any other tasks as required.

16. To promote, at all times, a pleasant working environment for all staff and workers

Senior Research Executive – Skills Outline

In order to fully develop into the role, you must demonstrate competency in key behavioural and technical skills:

Behavioural

Self-Management – Remains calm in demanding situations, identifying priorities
to meet client needs. Anticipates workload problems; plans to cope with them.

Communication – Communicates effectively in a range of situations with people at all
levels, using influence to achieve successful outcomes.

Working with Others – Helps to promote a co-operative spirit between departments. Coaches less experienced team members.

Client Service – Develops close, lasting working relationships with clients.

Innovation/Creativity – Thinks laterally to solve demanding logistical and other issues. Helps to drive forward and implement new initiatives and processes.

Learning and Improving – Moves on to more advanced levels of understanding of methods & techniques, continuing to seek out and use new skills and knowledge. Develops softer skills.

Technical

Project Design – Assists in scoping projects and writing proposals. Can conceptualise the design of logistics and questionnaires for more complex studies.

Project Management – Ensures a project is managed effectively within budget and to agreed timescales.

Client Focus and Client Management – Focusses on client needs, developing close,
lasting relationships with customers and delivering excellent service.

Analysis and Interpretation – Interpreting complex, conceptual data and producing
commercially focussed summaries to meet client needs.

If you feel this is the right role for you then please send us your CV in a word doc. as soon as possible