Senior IT Systems Administrator

We are looking for a Senior IT Systems Administrator to work for this extremely well known and reputable company based in Swindon. You will receive a very generous salary as well as other company benefits.
Key accountabilities
•Installing and configuring application and services working with our managed service partners
•Managing in house test environments located onsite
•Provide 3rd line support to the Application Support and IT Security Teams
•A Member of the Change Authority Board (CAB)
•Management / development and integrating of systems management / monitoring tools
•Managing security and patch updates
•Implement system backup procedures ensuring alignment to agreed RPO and RTO’s
•Ensure BCP/DR Plans are up to date and support the businesses annual testing
•Proactive capacity, performance and availability management of all environments
•Providing technical expertise to resolve Operational problems
•Provide technical consultancy as required
•Ensure complete adherence of Change Management processes
•Management of incident and alert work queues
•Managing issues/risks and escalating as appropriate
•Create and maintain support documentation
•Maintaining awareness of industry trends / new technology
•Provide Support, Lead and Mentoring to Junior team members
•Will be expected to play key technical resources / technical lead roles in delivery of critical Business Projects
Key performance indicators
•Delivering to project milestones and BAU commitments
•Meeting SLAs
•Up to date & maintained support documentation
•Full adherence to both the Change & problem Management processes
•Number of Failed / backed out changes
•Input into and delivery of the Service Improvement Plan
Relationships
Key stakeholders
•IT Management
•System Administrators
•IT Security Manager
•IT Problem and Incident Manager
•IT Change Manager
•Project Managers
•Architecture
External vendors
•Managed Service Providers (Outsourced Data Centre & Network)
•Software Suppliers
Decision making
•Be (solely) able to make risk based judgements sometimes under severe pressure e.g. Severity 1 incident service restoration
•Applies knowledge and judgement in order to prioritise work load
•Task allocated to / train / coach more Junior members of staff
•Managing / Chairing meetings with key 3rd party suppliers and internal stakeholders
•Clearly present options, solutions and recommendations
•Where appropriate ensuring issues / problems are clearly escalated (functionally or hierarchically) to aid resolution and / or to keep stakeholders informed
•Risk and impact assess changes as a member of the Change Authority Board
Qualifications/experience
Qualifications
•Microsoft: MCSE, MCITP
•Citrix: CCA, CCAA, CCEE
•VMware: VCP
Experience
At least 5 years solid 2nd / 3rd line technical experience with demonstrated technical expertise within a Enterprise infrastructure and Application environment
Working with third party suppliers, building on relationships and looking to continuously improve
Working in a regulated financial services environment
A detailed understanding of all core Operational systems and all key interfaces
Knowledge
•In depth and broad knowledge of IT Infrastructure and the ability to identify areas for improvement
•Demonstrates a thorough understanding of our application systems within core operations, the business areas supported, underlying architecture, and how application components integrate
•Technical skill set (in depth) will include:
Essential
•Microsoft Windows Server 2003 / 2008 / 2012
•SQL 2005 / 2008 Administration
•Clustering Technologies
•Citrix
•IIS / Web technologies
•Exchange 2010/Exchange Online/Office 365
•IP Networks
•Active Directory (2012 Desirable)
•VMware
•System Monitoring tools (SCOM Desirable)

•Sharepoint 2003/2010/Office 365
•Biztalk 2009
•Telephony / Firewalls / Switch technology
•Batch processes
•Powershell / Scripting tools
•Anti-virus knowledge
•.NET Framework application deployment
•Microsoft AppFabric
Skills and competencies
•Excellent written and verbal communication skills
•Technical, Business and cultural awareness
•Strong mentoring and Coaching skills
•Provide Support and guidance to junior or less experienced members of staff
•Ability to think and act proactively and analytically
•Takes ownership and is accountable
•Demonstrates a flexible and adaptable attitude
Characteristics
•Able to make (sometimes critical) decisions with minimal supervision. Has to be able to work (and deliver) unsupervised, does not need to be micro managed
•Lead by example
•Champion and embrace the SAS (Serious About Service) culture
•Well organised, able to deputise for Head of Technical Services when required
•Able to provide clear options for improvement, provide solutions to sometimes complex technical issues
•Able to work (and influence) across internal & external technical teams at a senior level.