Senior Business Coordinator

Salary: £30,000 per year

Senior Business Coordinator

Be part of an award-winning luxury care home group

Hamberley Care Homes is an award-winning luxury care home group with 15 number of homes across the UK, with five more set to open this year. Dedicated to changing elderly care, we believe our residents deserve something ‘Extra Special, Every Day’.

Fast-growing and ambitious, we’re looking for an enthusiastic, highly motivated, and organised individual with a friendly, can-do personality to be our Senior Business Coordinator and help us achieve our vision of being the leading provider of elderly care in the UK.

Working under your own initiative to support the Chief Executive’s PA, as Senior Business Co-ordinator, you’ll be responsible for supporting the day-to-day operations of Hamberley’s busy Care Home Operations Team, work as Line Manager for a team of Business Coordinators and oversee the Head Office duties.

What you’ll do as a Senior Business Coordinator 

Ensuring our busy Operations Team work efficiently to keep business critical processes on track in our high-quality care homes, from our office in Luton you’ll manage a varied workload, including organising meetings, events, audits, and diaries.

• Organise monthly and quarterly meetings for the Operations Team, including Health & Safety, Audits, and Care Home Manager’s Meetings
• Provide general administrative duties to the Head of Operations, and to the wider Head Office Team, within a timely manner
• Line manage Business Coordinators, hold regular 1:1 meetings and ensure the team fulfil their administration duties and support relevant departments
• Create Board Reports and other presentations within specified deadlines
• Oversee the day-to-day duties of the Head Office team
• Manage the Head Office premises and parking allocations, including booking meeting rooms
• Review and order of stocked refreshments for Head Office and Meeting Rooms
• Ensure colleagues adhere to the Clear Desk policy
• Maintain a good relationship with the building management
• Manage expenses, arrange travel and accommodation, create and run business reports
• Be the first point of contact for business queries over the phone, and directing calls to relevant departments
• Manage all stationary supplies and ordering
• Renewing and establishing new stationery contracts with suppliers as and when needed.
• Maintaining the Administration mailbox, ensuring all emails are replied to promptly and actions clearly followed
• Liaising with the wider business teams and external suppliers to ensure the smooth and accurate running of business processes

Could you be part of our team?

We’re looking for an individual who is naturally able to organise tasks and teams, keep processes on track, juggle multiple priorities, and ensure everything runs smoothly. The ideal Senior Business Coordinator has:

• The ability to work under pressure and under own initiative 
• Clear verbal and written communications
• Excellent organisational skills with the flexibility to be open to doing things differently
• Advanced Microsoft IT skills are essential, Word, Excel, PowerPoint and Teams
• Experience of working within the NHS or private healthcare sector (desirable)

Please note that occasional UK travel may be required.

We offer our Business Coordinators:

• Comprehensive induction and on-the-job training
• Contracted full-time hours, 40 per week, Monday to Friday
• 28 days holiday including bank holidays
• Workplace pension 

About Hamberley Care Homes

Headquartered in Luton, the award-winning Hamberley Care Homes group has 15 luxurious care homes across the UK. Residents live in spacious, stylish homes with beautifully furnished shared spaces and landscaped gardens. Our homes have deluxe picture houses, where we screen classic films on-site and luxury spas, offering hairdressing, manicures and relaxing therapies. Our care homes are designed and finished with the care and attention you expect from a 5-star hotel.

Hamberley People 

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!