Senior BMS Support Engineer

Salary: £48,000 – £60,000 per year

Senior BMS Support Engineer for the London and M4 Corridor needed to join a Leading Energy and Building Management System Specialist carrying out new Installations & Projects, Maintenance and Energy Management Services. 

This is a well-established, yet still growing business who have further plans to continue to grow considerably over the next few years.

They have a proven track record in investment in their staff and driving training & development.

The Role

The BMS Support Engineer will be responsible for maintaining Building Management and Energy Systems of varying sizes and types. A strong understanding of mechanical and electrical services, HVAC and controls is a necessity. A Support Engineer is required to ensure the customer/end-user receives quality service and system faults are resolved and communicated to customers as quickly and as efficiently as possible.

Responsibilities

Carry out and document all tasks associated with the maintenance of a Building Management system including planned, reactive and corrective tasks.

To meet the customer at the beginning and end of each site visit in order to confirm what works are to be done and what works have been completed.

Be solely responsible for ensuring all engineer’s reports, quotes and timesheets are completed and issued in line with procedures. Ensure engineer’s reports are issued to customers by email and an explanation is provided before leaving the site.

Be available to assist with regional callout rotas providing 24-hour cover for customers with critical buildings/systems.

Be responsible for ensuring health and safety procedures and standards are followed on site. Ensure all Health and safety documentation is filed, maintained and updated on site.

Ensure that all activity is accurately recorded on timesheets and that the timesheets are submitted on time every week.

Ensure that the customer is satisfied with the level of service provided. Ensure customer problems/requests are prioritised during service visits.

Maintain an appropriate level of communication with customers throughout each and every visit. ensure customers receive information and documentation within timescales agreed / within the contract.

Consider and review alternative maintenance methods to improve quality and costs.

To undertake any other duties as requested by senior staff within the business.

Relevant Experience, Skills & Knowledge

Essential

• Extensive experience maintaining building management systems
• A good understanding of a variety of mechanical and electrical building services.
• Fluent with Microsoft Excel and Word
• Fluent with 1 or more building management systems enabling successful fault finding with that system(s).

Desirable

• Extensive experience maintaining building management systems
• Experience in integration products and protocol exchange software such as Modbus, BACnet etc.

Relevant qualifications

Essential

• Suitable qualification to demonstrate electrical competency around the electro-technical aspects of control panels, LV and ELV installations associated with our industry (such as C&G 2391, 2356 or NVQ Level 3 Electrical Qualification) 
• Trend Expert level qualification / other manufacturer equivalents.
• HVAC application of controls qualification
• Various product-specific technical engineering courses
• CITB / SSSTS H&S accreditation or IOSH equivalent
• ECS CSCS accreditation
• First Aid Trained

Desirable

• BEng (Hons) Building Services Engineering / Controls and Instrumentation.
• PASMA accreditation
• IPAF (3a and 3b) accreditation.

 Communications and interpersonal skills

• Excellent written & verbal communication skills. Comfortable meeting customers at all levels
• Well organised and self-reliant
• Natural desire for accuracy and attention to detail
• Can-do attitude
• Comfortable working as part of a team or on own initiative
• Customer-focused approach

You must have a Right To Work in the UK – No sponsorship is available

Please note that unfortunately any applicants without the relevant work experience, or the Right To Work in the UK will be unsuccessful.

Crucial People operates as both an Employment Agency and an Employment Business.

Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 10 working days of application, please assume that you have been unsuccessful on this occasion.