Senior Administrator

To act as liaison between BSW and our Client to manage the day to day activities to ensure that repairs are completed in a timely manner. To liaise with the Operations Department to ensure that the contract is run in an efficient manner.

The role requires co-location 4 days a week from the client’s office which is in Dartford, Kent. And 1 day in our head office based in Kenley, Surrey.

Key responsibilities:

To liaise with staff at all levels.
Confirm and send engineer diaries to ensure that the correct work has been allocated.
Run daily reports to follow up on open jobs.
Book Supervisors to deal with escalated repairs.
Preparation and logging of paperwork for invoicing.
Follow up on reports for requests for new boiler installations with the gas consultant.
Raise, liaise and manage paperwork for estimates for remedial works.
Liaise with our Client for approval of remedial works and to ensure that any chargeable works are noted and paperwork prepared.
Ensure that diaries are blocked out for engineers leave or absence, and to ensure that any work is re-arranged in a timely manner.

Key attributes:

Excellent written and verbal communication.
Positive attitude to work.
Ability to handle work load in a pressurised environment.
Presentable in appearance.
Highly self motivated and enthusiastic.
Excellent customer services and communication skills.

We are an Equal Opportunities Employer.