Workshop Manager

Our Business

Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service.

With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries.

We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain and motivate them.

About The Role

To lead our team and to support our operations in our Liverpool Workshop, we are looking to invite applications for the position of Workshop Manager. This busy role will ensure the smooth running of the Workshop and ensure utilisation of resources, materials and equipment in a cost effective manner.

The Workshop Manager will be responsible for pump servicing, maintenance, repairs, modifications and improvements within the Workshop.

Workshop/Yard Management

To oversee and carry out pump servicing, maintenance, repairs, modifications, and improvements as required within the workshop.
Ensure effective planning and scheduling to meet deadlines, prioritizing and managing time and resources effectively to maximise productivity and provides a quality service
Manage workshop and yard workspace and storage areas to ensure they are organised in a way that supports good productivity and are kept clean and tidy
Manage waste, material expenditure and employee overtime to ensure effective cost control within agreed budgets and to maximise sales and profitability
Ensure clear, open, and effective working relationships and channels of communication are maintained, working with managers, hire desk, fleet, and technical teams to ensure prompt resolution of issues and to help drive continuous improvement
To manage and control of goods in and goods out, working with other departmental functions to ensure smooth and safe operations
Ensure that fleet servicing is adhered to, and any equipment returned damaged follows the procedure for documenting this to allow for customer recovery where applicable.
Provide over the phone advice and guidance to customers to resolve mechanical breakdown issues, to a level which minimises the need for an engineer call out.
Arrange for suitable engineers to attend breakdowns keeping the customer informed throughout.
Keep the Branch Manager/Assistant Branch Manager informed on matters including performance, safety, quality, and conduct
Ensure suitable and timely replacement of resources where necessary; procure parts and spares where necessary to make sure equipment is available to hire as soon as possible within the approved authority limits
Support and participate in an on-call rota to ensure 24/7 emergency cover
People

Champion company core values, mission statement and positive SHEQ behaviours and continuously embed these in the team. Set a professional example of good workmanship, management, and discipline.
Supervise, manage, and motivate workshop and yard operations staff to maximise productivity and performance, and achieve quality results
Interview, select and induct new team members, in liaison with the Branch Manager/Assistant Branch manager
Ensure all team members are appropriately trained and competent to perform their duties safely and effectively throughout their employment. Supervise and ensure delivery of effective workshops training programmes
Work with the Branch Manager, develop and deliver objectives and to the workshop and yard teams, and deliver Toolbox Talk’s and Safety Bulletins, keeping records to evidence this
Proactively manage team development, performance, and absence in line with company policies and processes, promptly addressing any areas of underperformance
Proactively collaborate with colleagues to help drive continuous improvement
Quality, Health, Safety and Environment

Implement and enforce quality, health, safety and environmental policies, procedures, safe systems of work, PPE, regulations, and legislation. Ensure all aspects of workshop and yard workspace, resources and activities are continually compliant with these
Develop, maintain communicate workshop and yard site and activities risk assessments, seeking input from onsite stakeholders and SHEQ
Ensure accurate and timely recording, management and measurement of near misses, incidents, accidents, and quality issues, and promptly escalate concerns and complaints to the Branch Manager/Assistant Branch Manager
Implement, manage, and monitor a servicing, maintenance, and inspection schedule for lifting equipment to ensure safe standards of operation and compliance with statutory regulations and legislation (LOLER, PUWER etc)
Ensure all other Company property and equipment is maintained to the required Company and manufacturers standard to prevent any accident or injury to any person or damage to Company property.
Conduct and ensure all Safety Sampling is correctly carried out on a monthly basis
Ensure a high standard of housekeeping within the workshop, yard, and surrounding storage areas; these must be kept clean and tidy, including own working environment
Ensure that all the necessary administration and records required for the control of work within the department is completed accurately and in a timely manner, in line with Company procedures and guidelines.
Qualifications & Experience:

A proven background in leading and managing a workshop and yard function, maximising productivity, quality, and client service, and demanding a strong Health & Safety culture

Proven experience of successfully managing a team and raising standards within a team. Able to motivate, develop and engage a team, and collaborate within the team and across the Company

Experience working with diesel engines to repair and diagnose faults and perform routine maintenance.

Be comfortable working in a fast-paced, sometimes high-pressured environment as you will be planning, prioritising, and managing work and resources, whilst ensuring smooth operations and strong outputs

Be forward thinking whilst maintaining a methodical, attention to detail approach.

Adaptable and flexible to support the business to get the job done understanding the requirements of all stakeholders while maintaining a safe environment for all

A good aptitude for problem solving and decision making

A strong understanding of all SHEQ requirements to uphold high levels of safety adhering to all safety legislation, ensuring staff and visitors are kept safe

Compliant accurate record keeping is important to this role

Computer literate. Be able to use basic Microsoft Packages such as excel / word.

A full UK driving licence is required for this position due to the role requiring the successful applicant traveling to and from other locations on occasion.

What we can offer you

Competitive salary

Eligible for company bonus scheme.

Pension scheme with contribution based on total earnings not just salary

24 days holiday + 8 Bank Holidays

Increasing annual leave entitlement with long service

Support for development and training

Employee assistance programme

Employee discount scheme

Employee referral scheme

On-site parking

This role is not open to Agencies – Please no calls or emails – Thank you.