Sales & Marketing Executive

Do you have the talent and enthusiasm to provide the highest levels of customer service? Do you enjoy taking responsibility and being a creative problem solver? Do you want to work for a commercially focused business that makes a profit to reinvest into providing homes for those in need?

Don’t let the job title deceive you, as a Sales & Marketing Executive at First Wessex your job will be all about people. People and the relationships you build are at the heart of this job, so you will need to be a confident and effective communicator with a range of audiences. This role will be based in Eastleigh and will be a full time working 37 hours a week, fixed term position for 12 months. The annual salary is £33,527.17 per year, plus access to a range of exclusive benefits!

First Wessex is an industry leading housing association providing homes and services to local communities throughout Hampshire and parts of Surrey. We pride ourselves on working closely with residents and communities to make sure we deliver high quality homes and services.

First Wessex staff play a critical role in the success of the business. It is our people who innovate and promote our identity. We’re passionate about delivering quality services & always looking for talented people, who can help us continue to do this!

Role Purpose

The purpose of the Sales & Marketing Executive is to process shared ownership sales, resale’s & stair casing applications, processing of Right to Buy and Right To Acquire applications and undertake leasehold tasks such as repossessions, re-mortgage applications and joint to sole tenancies.

Knowledge Skills & Experience

Implement a marketing strategy for each scheme/tenure and produce the appropriate marketing literature to be distributed to applicants/potential purchasers, employers and outside agencies. Arrange show flats/houses within budget if warranted whilst liaising with the Development team throughout the schemes progress.
Liaise with Development regarding the spec of the units across tenures and, where appropriate, make kitchen/bathroom/flooring choices.
Process shared ownership applications ensuring financial assessments are undertaken by the panel IFAs, candidates are registered and approved by the relevant Homebuy agency and prioritised in line with the First Wessex allocation policy, presenting supporting documentation for approval by the Senior Sales Exec/Sales Manager.
Instruct the organisations solicitors and liaise with them in the production of the relevant Lease and associated documents.
Monitor progress throughout the sale, progress chasing and updating the client weekly ensuring sales receipts are received in line with forecast completions.
On completion, process the letting pack, advising Finance and other departments as necessary.
Provide satisfaction survey questionnaires to all applicants and monitor the results.
Produce and maintain monitoring spreadsheets for all developments.
Update and regularly review the Sales & Marketing areas of the organisations website, Homebuy Agency websites, Rightmove and any other relevant websites.
Attend sales open days and seminars and organise the marketing of sales units within show homes. This will include out of hours working and an expectation to work weekends as necessary.
Arrange the signing and sealing of all Leases and Agreements in compliance with Standing Orders.
Ensure the viability of all schemes will reach, as a minimum, the levels of first tranche sales percentages and sales values as specified in the original appraisal. Seek to maximise on both wherever possible.
To undertake Leasehold tasks in a timely manner, ensuring any payments for the services are received on completion.
Update systems with relevant information following sales or any of the above activities which so require.The candidate

Proven experience of providing a customer focused service in both a housing context and other alternative tenures
Strong strategic and analytical skills
Knowledge of the Shared Ownership sector together with a full understanding of new build property sales, with working experience of property sales
Able to work evenings and weekends when required
Highly motivated and results driven
Ability to work quickly, accurately and consistently when under pressure.
Hold a Full current driving license & have access to a vehicleClosing Date: Sunday 22nd March

Interview Date: Tuesday 31st March