Sales Consultant

Salary: £26,000 per year

Neilson Active Holidays are looking for a talented and enthusiastic sales professional to join our team in Brighton.

Part Time Sales Consultant

£11,466 + commission

Brighton, BN2 5HA (Office & Hybrid Working)

20 hours p/w

Please Note: Applicants must be eligible to work in the UK

Neilson Active Holidays is the UK’s leading active holiday provider with a range of stunning summer beach clubs based in Greece, Italy, Croatia. We also have an amazing ski & snowboard programme throughout France, Andorra & Italy.

We’re multi-award-winning, with over 40 years’ experience within the travel industry and at our Brighton Marina head office we’ve created a modern and funky workplace, with a friendly vibe in which our team can thrive.

We deliver exceptional holidays to our guests, and this journey starts with our Sales Team who offer a friendly, efficient, and professional service to direct customers and travel agents. 

We are now looking for a Sales Consultant to join our friendly team. As a Sales Consultant, you will provide accurate information and manage the holiday booking experience from start to finish via all communication channels. You will strive to achieve all sales/service targets and help ensure that Neilson’s excellent reputation in travel is maintained.

Key Responsibilities and Tasks:

• To be precise and numerically accurate in the costing of holidays and to take personal responsibility for the integrity of every booking you are making or amending.
• To immediately highlight any pricing/loading errors.
• Delivery of all personal KPI’s.
• Participate in outbound calling/marketing campaigns.
• To maintain a thorough understanding/ability to clearly explain the terms and conditions to the customer or travel agent.
• To demonstrate excellent customer service skills across all booking channels.
• To be prepared to travel overseas for product knowledge development.
• To attend/engage with regular training sessions to keep service skills and product knowledge up to date.

Personal Specification (Essential Skills):

• The ability to work well independently and as part of the team.
• Excellent verbal and written communication skills.
• Attention to detail.
• To always provide outstanding customer care.
• To develop and maintain excellent working relations with colleagues.
• To confidently select the appropriate product to suit the needs of the customer.
• To be conscientious in all decisions made.
• To be flexible concerning working hours and weekend shifts.

Technical Skills or Knowledge:

• Numerically accurate
• General geographical knowledge

Desirable:

• Commercially aware of holiday sales and trends
• Knowledge of Microsoft packages; Word/Excel/email/PowerPoint

Required Experience:

• Previous sales experience.
• Previous customer service experience.

Desirable:

• Ski / sailing experience.
• Previous Travel Agent or Sales Centre experience.
• working in a results-driven environment to achieve personal targets.

Qualifications:

• Educated to GCSE level or higher in Math’s and English, or equivalent.

Perks:

• Based at our fabulous Brighton office – we operate hybrid working. Team members can spend circa 50% of their time working remotely, with flexibility around core hours worked.
• Access to discounted Neilson holidays and partner benefits (e.g. Temple Spa, sports equipment etc.) – 70% off holidays.

It’s our people that are the backbone of our business and it’s down to all of these fantastic individuals that we’re able to collectively create our unique blend of Neilson holiday magic.

If this sounds like somewhere you can see yourself working – 

How to apply for the Sales Consultant role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

Other suitable skills and experience includes: Sales, Business Development, Sales Executive, Sales Manager, Part Time Sales, Sales Administrator, Telesales, Phone Sales, Customer Service, Sales Jobs Brighton, Part time Sales Roles Brighton