Sales Administrator / Accounts Exec

Role – Sales Administrator
Location – Based close to Norwich
Working Hours – Monday to Friday, standard office hours
Capacity of role – Temporary to Permanent role for the right candidate
Wage – £26,000 per year, £16,000 to £16,500 permanent

Our highly impressive and established client based close to Norwich is currently recruiting for a Sales Administrator to join the expanding team on a temporary to permanent basis.

Main duties to include but not limited to –

•Answering incoming calls
•Dealing with customer enquiries
•Effective, efficient and accurate processing of orders from new and existing customers
•Updating records on in-house database
•Processing customer returns and credits liaising with Finance department
•Liaising with Area Sales Manager to ensure smooth running of territory
•To take ownership of customer problems and to see them through to resolution

Candidate requirements –

•Well organised and able to work on own initiative
•Good telephone manner and techniques
•Good typing skills alongside a good understanding of the Mircrosoft office package
•Excellent communication skills both written and verbal
•Can demonstrate an ability to work in a pressured environment
•Mature approach and confident in ability to resolve customer issues
•Good team player
•Enthusiastic, diligent and accurate
•A friendly and cheerful disposition

Two years experience in a customer service or administration based role is desirable.

To apply please send a CV and Cover letter quoting the reference: ADMIN180614