Russian Speaking Inside Sales Advisors

Russian Speaking Inside Sales Advisors

Up to 25K plus commission.

Multi-Lingual Internal Sales Advisors focused on delivering exceptional customer service levels at all times. Must be highly motivated and incentive driven, as well as assuring the best customer service and responsiveness of a cohesive and responsive call centre.

ESSENTIAL DUTIES AND RESPONSIBILITIES

•Manage orders
•Respond to customer inquiries by phone, email or through other means
•Manage sales opportunities for all product; perform all sales tasks necessary to turn opportunities into billable sales
•Check inventory
•Notify customers of price and delivery changes for orders placed online, verbally, fax, or by email. Make sure all customer supplied confirming orders have been checked for any differences in detail.
•Make sure that all non-cancelable non-returnable orders are not processed until we have a signed confirmation from the customer acknowledging their acceptance of the terms of the order.
•Assure that all correspondences with customers via phone and e-mail are timely, efficient, and done in a professional manner at all times.
•Assure a high degree of customer satisfaction as measured by our automated survey system, customer feedback and other means
•Enter quotations and orders into the sales order processing systems; ensure accurate sales information including proper and accurate delivery, payment terms, and other critical order information; confirm all orders with customer; perform follow-up and order clean-up as necessary
•Pro-actively develop new business through outgoing customer calls and other means
•Aid sales floor to obtain daily goals
•May be modified from time to time. Other duties, tasks and work may be assigned

KNOWLEDGE & SKILLS REQUIRED
•Strong Computer proficiency
•Proficiency using e-mail, the internet, Microsoft Office, and other computer tools
•Attention to detail
•Strong computer skills; ability to learn and understand computer systems to perform job tasks in an automated environment
•Problem solving abilities
•Good communication skills
•Ability to sell
•Must understand the sales cycle•Management and coaching capabilities in an aggressive sales environment

Excellent Opportunity to join a growing and professional business