RITA Diagnosis Technician
Job Description
Group 1 Automotive
RITA Diagnosis Technician
Covering multiple Group 1 BMW sites in South East.
Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?
Are you looking to step back from the tools but apply your technical knowledge online and over the phone with our customers?
If the answer is yes to the above then we want to hear from you!
About the position:
The successful candidate for our RITA diagnosis Technician position will have previous experience in a similar role and strong teamwork skills.
You will be welcomed into a friendly team and have the opportunity to work with an exciting product.
- Carrying out telephone diagnosis and remote dialling into vehicles prior to workshop visit.
- Communicating with the Service Reception team and Workshop Control.
- Speaking with customers on occasion to provide your expert, technical opinion.
- Maintaining thorough and up-to-date product knowledge.
- Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
- Maintaining good housekeeping standards and orderly administration of your work.
About our requirements:
We expect you to demonstrate some skills that will prove very beneficial in the position, including:
- Aptitude for multi-tasking.
- An eye for detail.
- Ability to work under pressure.
- Quality awareness.
- Communication skills.
- Full driving licence.
About us:
The Group 1 Automotive network is a well-established and growing automotive group in the UK, with offices also in America. Group 1 Automotive is the 7th largest dealer group in the UK. All dealerships in the Group 1 Automotive network offer fantastic career opportunities, state of the art resources, training and competitive earnings packages.
Our benefits include:
Company Pension, Performance Bonus, Company Benefits Scheme, Long Service Holiday Reward, Enhanced Family Planning Policy, Share Save Scheme, Your Birthday Off!
If you see yourself in the above position and would like to find out more about what it is like to be part of the Group 1 family, we’d like you to apply now!
