Retail Assistant

Salary: £26,000 – £30,420 per year

Retail Assistant

Guildford

Front-of-house for clothing retailer

Based on the edge of Guildford, Motolegends is an upscale seller of motorcycle apparel; unlike any other motorcycle shop in the country. We operate from a small showroom at the front of a warehouse that holds millions of pounds of motorcycle merchandise.

Customers are looked after very much on a one-to-one basis. The service is very personal. And they can be in the shop for quite some time. Which means that, if we are all busy, customers who turn up have to wait outside in our ‘First Class Waiting Room’. 

One of the roles of the person we are looking for will be to meet and greet customers who ring the door bell. We offer tea or coffee, and either bring them into the shop or taking to the waiting room. Some days, this is the only job, as we can get very busy, with lots of people queuing for up to an hour or more.

But on those rare occasions where we are not so busy, there are always things to do. It’s a busy little operation, and we work hard behind the scenes to make sure our customers get the best treatment.

We are looking for someone with a winning smile; someone with good communication skills; someone with enthusiasm; somebody who likes to be active. 

The role might suit a school, college or university leaver, or equally somebody with experience in retail.

Whilst we are in the motorcycle business, we do not look or feel like a motorcycle business. 

We have a lot of professional customers. 

The atmosphere in the shop is always fun. Our customers appreciate the way we look after them. And we enjoy dealing with them.

Would it help if you had an interest in motorcycling? Well maybe, but of far greater importance to us is the desire to make our customers feel welcome. 

This cannot be taught; the other stuff can be.

We work a five-day week; Tuesday to Saturday; it’s a 37 hour week, but the days go fast as there’s rarely time to even look at the clock!