Research Manager – Fixed Term Contract

GfK are seeking a research manager to join the GfK Customer Experience team. Working across a range of clients in the retail, travel and fashion sectors, you will be joining an established team who are responsible for the definition and delivery of several extremely important projects within GfK.

The role will include a mix of large-scale customer experience tracking projects, and the opportunity to be involved in smaller projects both wider the customer experience team and the wider brand team.

Key Tasks & Responsibilities:
• Overseeing the design and interpretation of multi-national customer experience research programmes
• Liaising with GfK internal operations departments (e.g. scripting, DP, marketing sciences) to ensure projects are being delivered on time, and to specification
• Actively supporting business development within the wider team by contributing to larger proposals and taking ownership of smaller opportunities.

Experience, skills and competencies required:
• Excellent client facing skills and experience
• Excellent communication skills
• Experience within a market research agency or research department client side
• Exemplary understanding of research process, from design to delivering insight and be experienced with working on large-scale multi-market projects
• Excellent understanding of different methodologies (including face to face and online) is essential
• Computer and SPSS literate

This role will be based in our Canary Wharf office and is on a fixed term contract for 6-12 months. This role will be paying up to £48,000 per annum plus benefits and bonus.