Repairs Planner

Salary: £32,400 – £33,600 per year

Repairs Planner/Customer Service Advisor – Social Housing Repairs & Maintenance
Based in Walton on Thames
£32,400 – £33,600 per annum

Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!

Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Customer Service Advisors Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position with alternating shifts and occasional saturday shifts.

Planner / Scheduler Responsibilities:

• Managing calls
• Managing operatives diaries
• Planning repairs and maintenance requests to the relevant operative
• Ensure trade skill sets and location parameters are working effectively
• Liaising with operatives, tenants and the Client
• Document Control – Ensure worksheets are received and checked
• Work towards individual and client KPI’s
• Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
• Tracking and monitoring to completion
• Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
• Organisation of external supply companies
• Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
• Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.

Applications

If you feel that you have the relevant experience to be successful in this position and would like to find out more please today attaching a copy of your current CV.

Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.