Regional Technical Surveyor

Salary: £42,000 – £50,400 per year

02853 Regional Technical Surveyor Essex or Scotland or Midlands

JOB TITLE: Regional Technical Surveyor

LOCATION: Essex CM3 5SY

Scotland EH2 4BL

Midlands CV2 2RZ

SALARY: £42,000 – £50,400PA

annual salary of: £42,000 – £50,400

DURATION: PERMENANT

INDUSTRY: Insurance / construction

BENEFITS:

We are currently building our own fully equipped gym in Tonbridge office, which will be available to all employees Monday to Saturday.

We pay £25 premium for great customer service, i.e. every 5* review received in their name on Google or Trustpilot.

We pay discretionary performance-based bonuses every May, which is capped to 10% of the annual salary.

We heavily invest in talent management! Currently have 10 employees studying CII, 5 will start shortly Surveying degree (level 6) course, 3 studying surveying level 3 and 1 employee studying public relations. We are delegating at least 10 employees a year to get a fully funded professional qualification.

We have a standard pension scheme with People Pensions.

Big parking, and we are located very close to Tonbridge Station (10 minutes’ walk). We are 2 minutes away from big Sainsburys, and 5 minutes away from town centre.

Offering free Coffee/team facilities

Great Social events, such as Summer Party and Christmas Party. We also do a lot of charity and social events through the year.

APPLICATION PROCESS:

Email your CV

Teams Interview

Offer

ABOUT THE COMPANY:

This working for a well respected insurance company 

DUTIES AND RESPONSIBILITIES:

To assess damage for buildings insurance claims to determine whether claims should be accepted or declined, and to verify scope and quantum for accepted claims. To provide technical support for building damage elements of claims and first stage support to the Customer Services Team for claims with FOS complaints. To carry out audits for the local contractors assisted by the Supply Chain Manager

 Visit risk addresses and make claim assessments (validity of the claim quantum of the loss) and deliver the decision directly to the Policyholder/Authorised Person

Evaluate customer building claims (validity and quantum) from Surveyor reports and/or other relevant information (Policy and/or Claims Handling Guidance) and provide a detailed explanation to decline all or part of the claim with clear well communicated reasons

First stage support to Customer Services on FOS complaints including the writing of reports detailing the technical decision.

Identify cases with high potential for cost savings or repudiation and arrange for a Surveyor site visit

Liaise with The company approved Building Contractors to review Contract variation and/or Interim Payments; joint site visits to be arranged as required/applicable.

Provide technical support within the Surveying Team on building repairs, methodology and pathology

Validate customer invoices/quotations using Xactware as required and discuss same with policyholders to ensure costs are fair and reasonable and that policy cover applies.

To visit large loss claims and produce an accurate report and scope of works on Xactware.

To undertake joint site visits with the company Large Loss/Complex Claim Handlers, discuss and agree any issues or outstanding items relating to policy cover directly with the Policyholder.

Audit and oversight of our Surveyor Network and Contractors with Supply Chain Manager assistance. This will include auditing their current and aged claims from cradle to grave identifying any leakage from the surveyor scope and through any variations submitted by the contractor. This will consist of desk and site visits and will include all aspects of the claim right through the claim journey.

Progress and update Buildings Insurance claims including updating reserves, cash settlement payments, contractor instructions and closing claims as required

IDEAL EXPERIENCE:

A minimum of 5 years construction experience, trade background considered

Estimating/surveying experience within insurance is essential

Experience of Xactware or other estimating software desirable

Xactware or “insurance surveyor” or “indemnity adviser” or “indemnity advisor” or “indemnity consultant” or “insurance account handler” or “insurance adviser” or “insurance advisor” or “insurance consultant” or “insurance executive” or “insurance handler” or “insurance professional” or “insurance technician” or “Building surveyor” or “buildings surveyor” or “chartered bs” or “chartered building inspector” or “chartered building surveyor” or “chartered buildings surveyor” or “mrics bs” or “mrics building surveyor” or “mrics chartered building surveyor” or “rics bs” or “rics building surveyor” or “rics chartered building surveyor” or “construction surveyor” or “Maintenance surveyor” or “construction estimator” or “building estimator” or “cost estimator” or “engineering estimator” or “structural estimator” or “Clerk of works” or “building inspector” or “clerk of work” or “construction assessor” or “construction inspector” or “site inspector” or Estimator or “costing engineer” or “costings engineer” or “estimates engineer” or “estimating engineer” or “estimating lead” or “estimating technician”