Recruitment Administrator

We are a successful independent social care recruitment agency based in Claygate (near Esher), Surrey, established for 10 years.

We are primarily engaged in the supply of temporary staff to a diverse client-base across the South East. In addition, we provide permanent recruitment services.
Due to continued growth, we are seeking an Administrator to join our small office-based team.

This is a role that would suit someone who has previously worked in an administrative role, preferably in recruitment or in a health and social care setting.

We are a dynamic business and for the right candidate, this is a role with scope for progression.

Key Tasks / Responsibilities

– Administering Weekly Payroll – capturing timesheets, inputting hours, liasing with external payroll team and dealing with pay queries from staff.
– Maintaining Staff Files – in an orderly file system and monitoring compliance.
– Arranging Staff Training – via external providers / e-learning.
– Undertaking New Staff Checks – including references, documentation and supporting staff through registration.
– Liaising with Field Based Staff – regarding work availability, Client feedback, incidents, etc.
– Liaising with Clients – including shift booking, often at short notice.
– As part of a team, providing a responsive 24/7 on-call support service (including occasional out of hours “on-call” phone support – to be agreed).
– Undertaking general day-to-day administration and office management duties.
– Contributing to process improvement.

Person Requirements

Essential

– Office-based administrative skills and experience, preferably gained in recruitment or in a health and social care setting.
– Able to work within a fast-paced, customer-driven environment.
– Strong skills in planning and organisation.
– Excellent communication and customer-service skills, with ability to deal with people professionally, both by phone and face to face.
– Competency in IT and communication technology.
– Must be able to cope with multiple tasks, with ability to prioritise, and, above all, ensure that clients receive a consistent, excellent service.

Desirable

– University graduate (business degree)
– Basic knowledge of employment legislation and income tax
– Basic knowledge of regulatory care standards
– Knowledge of relevant care planning / recruitment software applications
– Experience of working in a health and social care context
– Relevant qualifications (e.g. NVQ in Health & Social Care)
– Car driver, with use of car for work

NOTE:
This is a full time position, although there may be some flexibility around working hours.
We are keen to appoint ASAP.

Lime Social Care is a member of the Recruitment & Employment Confederation (REC), and an equal opportunities employer.