Receptionist / Administrator

A superb opportunity has arisen to join an established business in Desborough. You will be based in the reception area of this professional organisation where you will be meeting and greeting visitors and answering the telephone. Other responsibilities will include administration support to various departments.

Duties and responsibilities:

• Answering incoming customer calls with a timely and professional approach, with the objective of providing a first time resolution for the customer
• Meet and greet visitors
• Administration support to the accounts department, duties to include recording of time and attendance of staff and raising invoices
• Providing support to the sales administration team, duties to include raising purchase orders
• Raising quotes for basic jobs
• Administration support to the projects and production team, duties include scanning documents and filing electronically

Skills and experience required:

• Receptionist experience is essential
• Numerate
• Good attention to detail
• PC literate in Microsoft Office (particularly Excel and Word) as well as being familiar with customer management systems
• Experience of working in an environment that receive a high volume of calls
• Excellent verbal and written communication skills
• Ability to work effectively within a team
• A customer-focused approach with the aim of pleasing customers above and beyond the call of duty

Salary and benefits:

• £18,000
• 22 days’ annual leave plus bank holidays
• On-site car parking