Receptionist

Receptionist

Job Summary:

The receptionist will provide full clerical support to both colleagues and visitors at Genix Head Office. Welcome visitors in a friendly and professional manner. Take all incoming calls to Head Office.

Job Objectives:

– To ensure that excellent customer care is demonstrated at all times whether in person or via telephone.
– To welcome visitors into Head Office in a friendly professional manner.
– To ensure reception area is clean and presentable.

Job Responsibilities:

– Greet visitors into Head Office in a friendly professional manner, ensuring that they sign in the visitor’s book and informing the relevant member of staff of their arrival.
– Provide refreshments for visitors.
– Communicate with visitors courteously at all times
– Answer the telephone promptly and demonstrate an excellent telephone technique.
– Direct and relay telephone messages and fax messages
– Maintain adequate levels of stationary.
– Process incoming/outgoing mail.
– Assist in the planning and preparation of meetings, conferences and conference telephone calls
– Keep company contact details up to date and cascade to rest of business following changes.
– Continuously monitor basic cleanliness of reception and other public areas.
– In the event of a fire and/or any other emergency requiring staff to leave the building, to be responsible for ensuring that the visitors book is removed from Reception and taken to the outside meeting point.
– Any other such duties that may reasonably be required to ensure the smooth running of reception and administration at Genix Healthcare Head Office.

The above list of duties should not be regarded as exhaustive and the job description may have items added or removed from it from time to time as dental legislations change.