Receptionist

Salary: £26,000 per year

Receptionist
£18,000
New Basford (they have parking or 5 mins walk from a tram stop)
Monday to Friday – 9am – 5.30pm

Overview:

Our creative client is well established, expanding and friendly. They are experts in their field who truly value their staff. They are looking for a friendly, outgoing, and organised front of house receptionist to be first point of contact with their customers and visitors, the role will also involve a wide range of administration tasks to support the business and exec team. The role will report to the facilities manager.

About You:

* Two years’ experience in a front of house or customer service role in a business-to-business environment.

* Work well under pressure, use good time management, be a good team worker, with ability to multi-task

* Excellent interpersonal skills with the ability to keep calm in a pressurized environment.

* Professional, friendly, and enthusiastic attitude with a desire to provide great customer service

* Strong written and oral communication skills at all levels.

* Keen eye for detail to identify security or health and safety issues.

* Proficient IT skills with the ability to learn new systems quickly. MS Office (Outlook, Sharepoint, Teams),

* Ability to quickly learn and retain knowledge with regards to processes.

Responsibilities will include:

* Greeting customers and visitors and ensuring that all visitors sign in and out of the building correctly.

* Sorting incoming and outgoing mail and small deliveries.

* Ensure staff and car park registers are up to date.

* Manage the room booking system and ensure that rooms are in order in conjunction with facilities team.

* Organise travel and hotel bookings for the exec team.

* Arranging taxi’s for visitors and checking monthly taxi invoices.

* Organise catering for meetings.

* Planning and organisation of company events.

* Organising customer collections.

* Identify and communicate security or health & safety issues that need addressing.

* Ensure reception area is clean and tidy and that Covid safe PPE and cleaning materials are available at all times.

* Ensure that internal issues with subcontractors are addressed and communicated effectively to management.

* Assist with facilities tasks such as fire safety testing and fire drills.

* Ordering stationary and managing consumables stocks for Nottingham sites.

* Producing purchase orders for general consumables and ad-hoc requests.

* Archiving documents on the company Sharepoint system

* Other administration tasks as required, appropriate to the position.

Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven’t had a response within 48 hrs, please assume you have been unsuccessful.