Receptionist

Receptionist
Edgbaston, Birmingham
£15,600 + company benefits

We are currently recruiting for a prestigious hospitality client, looking for a Receptionist to join their team in Edgbaston, Birmingham on a permanent basis.

It is ideal if you have previous experience in the Hospitality/Hotel industry as a Receptionist.

The role

To act as the first point of contact for all internal and external customers and to provide a professional and efficient image in fulfilling the company’s reception service

The duties of the role will involve:

* Courteously answering all incoming calls and redirecting/message taking as necessary
* Meeting, greeting and supporting all visitors and offering refreshments
* Managing the incoming and outgoing post
* Receiving packages from couriers and delivery companies and ensuring recipient is aware of delivery and arrange collection/forward delivery
* To proactively liaise with other teams to ensure contact details are up to date and accurate
* Managing the effective administration of the reception area
* Manage customer complaints in a timely and professional manner
* Booking of meeting rooms
* General administrative duties as requested by other departments wherever possible

You must:

* Have previous experience in a similar role
* Be a confident communicator and willing to help at all times
* Have good IT and organisation skills
* Be personable, proactive and flexible

If you feel you have the organisational skills for this role and are seeking a new and exciting opportunity with a large, reputable organisation then this is the perfect opportunity for you!

Please for immediate consideration!