Project Manager

Project Manager

Caldicot, Monmouthshire

Salary £43,200

An opportunity has arisen within the Mitel Project Management team. The person will be responsible

for managing the delivery of a portfolio of projects, ranging from small customer installations through

to larger scale implementations, in conjunction with Mitel Channel Partners.

This role will involve travel to the Mitel UK offices but also travel throughout the UK when required to

fulfil project onsite meetings. The candidate will ideally be based in the South of the UK to cover

travel to the Mitel head office in Caldicot, the Midlands and South East.

MAIN RESPONSIBILITIES

Manage an ongoing portfolio of 6-10 project installations or upgrades

Directly engage with end customers to plan the implementation phase, build and maintain

effective stakeholder relationships

Develop and agree project plans with end customers, secure the required resources for

delivery (internal / external) and manage any commercial impacts that arise

Control and execute all planned activities through implementation, manage risks and issues

effectively and deliver the solution on time, within budget and to quality

Ensure all project tasks are completed satisfactorily, sign off achieved and handed over to

maintenance

KEY SKILLS, KNOWLEDGE & EXPERIENCE

– ability to manage fast paced and competing deadlines across multiple concurrent projects

– confident and effective communicator, comfortable taking the lead role in managing all

project stakeholders and any issues that arise through delivery

– ability to manage customer interactions and relationships

– solid team player and able to influence others to gain positive outcomes

– Knowledge of Mitel products and professional services

– Knowledge of current and emerging Unified Communications technology (VOIP, SIP, Cloud,

AVW, Call Recording, Mobility, Contact Centre)

– accreditation to PRINCE 2 or APM is desirable

– proficiency in Microsoft Office suite

– good understanding of budget management and cost control

KEY RELATIONSHIPS

Mitel end customers

Mitel’s UK Channel Partners and Systems Integrators (BT, Atos, Telefonica, Vodafone)

Mitel Regional Service Managers and Engineering teams