Project Manager

Salary: £21.6 per hour

Project Manager, Cumbria

£21.6 ph PAYE, 30 hr/wk

10 months, or possibly 12, fixed term contract

MacArthur Recruitment, on behalf of CADAS – Cumbria Alcohol and Drug Advisory Service, are seeking a Project Manager to set up a commercially viable support service to help people tackle their addictive behaviours.

CADAS is a Cumbrian charity that specialises in supporting people affected by problematic addictive behaviour like gambling, drug and alcohol use. In order to be less grant reliant and grow our support in the community, we are expanding our free behavioural change services, providing options for people to come to us directly and pay for immediate discreet and confidential support.

We are looking for an experienced Project Manager to join the charity on a fixed term contract for 10 to 12 months. You will be responsible for the set up and smooth delivery of this new venture so that it can become ‘business as usual’ for the charity managers to oversee. Your key task is to establish the service by creating and revising integral operating systems and processes that take advantage of technology and digital applications so that the free service becomes commercially viable.

Key project stages include:

Reviewing – the initial concept, the existing charitable offer, market appetite

Designing – how the new service fits with the existing charity, the customer experience, the commercial offer, automated administration procedures such as booking and data collection

Modelling – what it looks like in practice, troubleshooting staffing and capacity issues

Testing – piloting and using feedback to develop the systems or product

Implementation and handover.

For this position, we expect you to be a tech-savvy professional with an in-depth understanding of how technology can help us achieve our business goals. You should be process driven and methodical and have excellent time management skills so that all stages of the project remain on schedule. As a project manager, you should also use your communication skills to collaborate effectively with various teams already operating the service so that everything complements and dovetails together.

Ultimately, you should be able to manage and deliver our projects’ digital lifecycle within quality, time and budget requirements.

Person specification for the role of Project Manager:

You will need to have the confidence and experience to undertake the following tasks with minimal supervision:

• Meet with CADAS stakeholders to fully understand the charity’s objectives, current strategic plan and operating environment
• Based in Cumbria, willing to relocate or be prepared to travel to Cumbria, from out of county, for ‘in person’ meetings (would not exceed 1 day per week) for first 4 months of the work (to build relationships) and then via online / phone methods. Your “base office” would be the one closest to you – Kendal, Carlisle or Barrow.
• Establish the brief, including a review of the concept creating SMART performance and production criteria
• Design the service, being mindful of the budget and existing operational procedures and charity capacity to participate
• Lead and drive specialist and multi-disciplinary team meetings (internal and external stakeholders)
• Research resources, map processes and validate market requirements
• Identify the suitability and availability of resources such as a new CRM
• Produce detailed, final specifications, including technology requirements and costings
• Create a working model
• Test the design concept and liaise with the communication and marketing team regarding brand, sales, customer journey, routes to market
• Develop support documentation including feasibility and risk logs
• Consult with colleagues and service users to evaluate appropriate processes, costs and commercial issues
• Make presentations to external bodies, the senior operations team in the charity, project steering group and CADAS Board of Directors either when procuring for contracts or to present design proposals
• Carry out administrative duties and produce regular progress reporting.

Essential Requirements for the role of Project Manager:

• Proven work experience with digital or IT project management
• Self-motivated and able to work from your own initiative
• Project management experience taking a complex project from concept design to successful implementation
• Solid technical background with an ability to address accessibility and compatibility issues
• Can display a sound understanding of where sales/marketing fits into the project and its value
• Excellent organisation and time management skills
• Excellent communication and team management skills
• A technical background or understanding of computing, digital marketing or similar.

Desirable Requirements for the role of Project Manager:

• An understanding of the challenges of delivering a service in a rural county with large pockets of deprivation
• Experience working in or with a charity
• BSc in Computer Science, Digital Marketing or relevant field
• Formal project management qualifications or accreditations
• Experience in creating a saleable product/breaking into a new market.

Why work for CADAS as a Project Manager?

The postholder will be helping CADAS sustain its services and be more financially secure for the future – it will also help us reach more people who will be struggling with problematic addictions as a result of the pandemic/cost of living pressures. The Project Manager will be leaving a legacy and will be contributing to the saving and changing of lives as more people are reached and supported.

– Friendly and supportive environment

– £21.6 ph PAYE – 30 hours/wk

– 28 days holiday plus BH

– Flexible working – some travel initially (once a week) then home, or office based in either Carlisle, Barrow or Kendal

– Pension 6% ER and EE.

For more information, or to apply for the position of Project ManagerApplications sent to CADAS will be passed to MacArthur in the first instance.

At MacArthur Recruitment we are committed to maintaining the trust and confidence of our customers. We collect your information for the purposes of providing job-finding services only, and do not sell, rent or trade lists with other companies for marketing purposes.

We don’t collect cookies on our website, or use analytical tools to monitor visitor behaviour. We believe that if you want to get in touch with us, you will.

Any information you provide to us on your CV or via a job board is kept securely on our database and is shared with any potential employer only after you have given permission for us to do so.

To find details on how we use this information, please read our privacy policy which can be found at www macarthurrecruitment co uk, where you can also find details of how to contact our Data Protection Lead, Stephanie Harding, should you wish to exercise your rights to view, amend, or delete the personal information that we hold.