Programme Office Manager

Scope of Work:
To provide project and programme governance controls and reporting for the delivery of the programme in addition to managing the portfolio of pending projects.

Responsibilities:
Responsible for the development and management of the Programme Office across the business.
Establish and maintain standards and procedures that all business change projects will follow.
Provide advice, guidance and assistance to the Project and Programme Managers on project and programme governance.
Develop and maintain the active and pending project portfolio reviews.
Coordinate all program-level reporting: aggregate and publish inputs from individual projects to hold a portfolio view.
Maintain program-wide approaches, plans, policies, and procedures.
Identify and provide the capability in order to provide appropriate levels of governance across the business change portfolio.

•Production of key programme and project progress reports in conjunction with the Programme and Project Managers.
•Maintenance of risk and issue registers.
•Active management of dependencies across the change portfolio.
•Management of change control procedures.
•Development of and maintenance of the portfolio dashboard.
•Maintenance of programme and project budgets. Identify, select and implement appropriate tools to automate the reporting processes

Safety:

•To ensure the implementation of the Company’s value of “Safety First” in all the activity and impact of the Strategy and Programme Management Team.
•To manage the development of a safety culture of continuous improvement through the implementation of Human Performance Tools.
•To promote policy and performance on generic nuclear and conventional safety issues with all key stakeholders.

General Management:
•To actively support all aspects of the Integrated Nuclear Services Executive strategy, plans and accountabilities;
•To actively support the Programme Manager in all task delivery activities.
•To contribute to the annual corporate planning process;
•Defining, maintaining, and managing the project processes which include;
•Provision of a centralised customer focused capability that not only plan, negotiate and analyse projects, but also redress the project related concerns of the client, sponsor, and staff;
•Provides training in project management and the applied project tools to team members;
•Provides in-house consultancy services to the project team on project related issues.

Principle Interactions:
•The incumbent will work collaboratively with the Programme Manager, Project Managers, Project Controls office and direct reports along with those accountable for delivery in UK.

Personal Qualities:
•Proven influencer and communicator with stakeholders at all levels.
•Excellent Client Management skills ie tactful, resolute and committed to providing excellent customer service.
•Ability to plan and organise self and work in order to achieve objectives and targets. Is determined to deliver outcomes and is able to overcome obstacles in order to move forward. Accountable for the delivery of outcomes, strives to meet and exceed the expectations of customers.
•Has a flexible approach to change, is able to work effectively in a variety of situations, seeks improvements and looks to the future.
•Strong written and presentational skills; ability to clearly communicate complex messages to a variety of audiences including senior management and the Board.
•Ability to work effectively with colleagues, managers, suppliers and stakeholders. Understands the importance of developing effective partnership relationships with key suppliers. Capable of training, supervising and managing staff in project management and business analysis.

Experience / Knowledge:
•Highly proficient in Microsoft Desktop packages in particular Excel, with a good understanding of MS Project.
•Strong experience of working in the nuclear environment with an understanding of delivering projects to third party clients.
•Have obtained a formal project management qualification.
•Good commercial experience coordinating a complex programme of work.
•Track record of delivery to the highest standards on management and financial control.
•Experience of co-ordinating multi-disciplinary teams and managing relationships.
•Very strong planning, reporting and analysis skills required to systematically document and create useful tools that enable effective decision making.
•Strong communication, representation and presentation skills.
•Experienced at sourcing and managing outsourced agencies.
•Numerate with the ability to engage with statistical analysis.

Education and Qualification Requirements:
•Educated to degree level.
•Experienced at managing Programme, Projects and Budgets.
•Ideally trained in Programme and Project Management, though practical experience of managing projects within teams.
•At least 5 years’ practical experience of managing people and leading teams.
•Member of the Association of Project Managers.
•Attainment of Managing Successful Programmes.