Programme Manager
Full job description
Randstad Sourceright
Salary: £80,400 per year
Role: Programme Manager
Location: Coventry
Package: up to £67,000 + £5200 car allowance + 20% bonus + pension
Large FTSE 100 Utilities company based in Coventry, West Midlands, are currently offering a great role to a Programme Manager to join them in their Customer Transformation team on a permanent basis.
The organisation is a hugely successful business with an exceptional reputation in the market as a leading employer. They offer stable, long-term and progressive careers with opportunities to enhance your skills through secondments and promotional opportunities. The business is grown extensively and your role is hugely significant to the success of this growth and transformation.
The successful Programme Manager will be offered a great package including:
* salary up to £80,400
* car allowance of £5200
* bonus up to 20%
* pension
* 31 days holidays
* + much more
Your role will be responsible for a number of Transformation projects, including a large CRM project and customer contact centre projects (call centre). You will take a lead in delivering the projects from initiation to delivery. You will ensure projects are delivered on time, on budget and to the expected quality. You will identify risks and will plan and schedule the projects, as well as drive continuous improvement. Although you will be part of a team, you will be expected to take a lead in driving these large and complex projects forward. You will also be managing a team of Project Managers and working with very senior stakeholders.
You may be a Transformation Programme Manager or an IT Programme Manager with transformation experience but you will have
* previous Programme Delivery experience, of a complex and high value nature
* experience in a call centre project
* experience with a CRM project
* management and leadership experience
* experience in utilities / telecomms / retail / banking or similar
* excellent communication skills
Location is based in Coventry and is commutable by train, car and bus. Also commutable from Birmingham, Solihull, Rugby, Northampton, Leicester
To apply for this job please visit definitejobs.co.uk.