Platform Engineer

Business Unit:  IT Operations
Salary range: £28,400 – £42,600 per annum
Location: Remote working but requirement to be North East based due to On-Call support
Contract type: Permanent

Let’s get growing

We have a fantastic opportunity for a Platform Engineer in our Platform Management Team.  This is an exciting role being part of a team who operate, maintain, monitor and protect the Banks Physical and Virtual Server estate that are central to customer and colleague-facing services.  The Platform Management Team provide expertise in supporting VMWare Technologies across the full IT estate, hosting a mix of Windows and Linux.  This includes working heavily with VMWare including building virtual environments, troubleshooting issues and maintaining the virtual estate.  The team also work within the datacentres commissioning, maintaining and decommissioning the physical server estate.

What you’ll be doing…

• Administration, configuration, maintenance, and management of VMWare, Linux (RHEL), and physical datacentre infrastructure management (HPE DL/BL series, C7000/Synergy enclosures, and power management/resilience)
• Capacity planning and performance monitoring of IT infrastructure
• Form part of the out of hours on-call rota for 24/7 support, as well as the daily support rota
• Provide 3rd line support to other IT teams
• Engage with incident management as required to help resolve any issues that may arise
• Out of hours working for tasks that can’t be done during the working day, as required
• Contribute to audit and risk reviews
• Contribute to project planning and designs, as see them through to completion
• Develop good relationships and rapport with other technical teams
• Engagement with 3rd party vendors for support, training, and general best practice/guidance
• Support colleagues by taking part in Teams calls, producing documentation, etc.

We need you to have…

• Experience working with either VMWare (vCenter, ESX, SRM and Aria – formerly vRealize) or Linux (RHEL 6 and above) including physical datacentre infrastructure
• Capacity planning and performance monitoring of IT infrastructure
• Form part of the out of hours on-call rota for 24/7 support, as well as the daily support rota
• Provide 3rd line support to other IT teams
• Engage with incident management as required to help resolve any issues that may arise
• Out of hours working for tasks that can’t be done during the working day, as required
• Contribute to project planning and designs, as see them through to completion
• Develop good relationships and rapport with other technical teams
• Ability to cope with multiple priorities in a rapidly changing and dynamic environment
• Excellent analytical skills and understanding of the Project Management lifecycles
• Excellent communication skills with senior stakeholders with the ability to analyse and interpret information
• Ability to work effectively, as part of a team and independently with first class organisation skills
• Enthusiastic determined, self-motivated.

It’s a bonus if you have but not essential…

• Knowledge of Technology Processes
• Ability to identify and escalate service issues within and out of hours and demonstrate thinking on your feet
• A desire to improve and deliver results
• Ability to help development of others and yourself
• Presentation Skills

Red Hot Rewards
• Generous holidays – 38.5 days annual leave (including bank holidays and prorated if Part–Time) plus the option to buy more
• Up to five extra paid well-being days per year
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
• Market-leading pension and free private medical cover
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness
• Ability to work anywhere in the UK (where the role allows)

And there’s no waiting around, you’ll enjoy these benefits from day one.

Feeling insatiably curious about this role? Apply as soon as you can. If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We’re all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We’re putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people’s lives. We strive to create positive experiences for our millions of customers and our purpose, ‘Making You Happier About Money’, underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we’ll need you to confirm you have the right to work in the UK.

If you’re successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years’ worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we’ll ask for six years of regulatory references, and once in the role, you’ll be subject to periodic employment checks.