IT Support Technician Apprentice

Are you looking to kick start your career in IT with an employer who has a track record of apprentice success?

If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you.

PETA are proud to be working with Carrera to support them with the recruitment and training of a new IT Technician Apprentice. The successful applicant will join the team at their office in Fareham and work Monday to Friday 08:30 – 17:00pm.

Why choose an apprenticeship with Carrera UK?

Carrera are a dynamic and extremely resourceful company with an ability to rapidly understand client requirements. Working as an apprentice in this fast-paced environment will allow you to quickly gain a vast array of technical skills and deal with a broad range of customers. Upon completion of your apprenticeship, Carrera can offer excellent progression opportunities for the right candidate.

Training to be provided:

As an IT Support Technician Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring from the team at Carrera combined with 25 days of off the job training at the PETA training centre in Cosham.

About the role:

Joining the team as an IT Support Technician Apprentice, you will learn how to provide effective IT assistance to a range of clients.  You will begin to take responsibility for a range of tasks including:Managing client support tickets on the Helpdesk system
Escalating IT issues to the IT manager where necessary
Diagnosing and resolving technical issues
Maintaining efficient operation and control of the IT and/or Telecommunications infrastructure)
Hands-on hardware system builds and repairs
Working on the application of infrastructure management tools to automate the provisioning, testing, deployment, and monitoring of infrastructure components

Essential skills:

Could this be the ideal role for me?

If you are looking to turn your passion for IT into a career, this could be the ideal role for you. Whilst you do not need any formal IT experience, you will need a genuine interest in IT, have an enthusiastic and flexible approach to work, be an excellent team player and have the confidence and ability to solve problems.
To be considered for this role, you will also require:GCSEs at grade 4/C or above in English and maths (or equivalent)
BTEC or equivalent in a computer related subject
A genuine interest in IT and a desire to build on technical skills
An aptitude for hands-on problem solving
Ability to use initiative and take ownership for own performance
Strong team-working skills
Excellent communication skills
Excellent time management skills with the ability to balance work and the coursework
Desirable skills:A driving licence and own transport would be an advantage

About us:

We are an expanding IT / Tech business supporting mainly local and national businesses and some international operations. We currently have 12 team members with many starting as apprentices and progressing through the company. We have been around for 25 years and a story we’re proud of but it doesn’t end there. We’re embracing the future with cloud infrastructure services and offering our customers the very best in IT services and support. We operate from a stunning barn conversion in the countryside near Wickham.

Benefits:

In return for your hard work as an IT Technician Apprentice, you will be offered a competitive starting salary and a range of benefits including:Competitive Salary
Pension: contributory pension scheme
20 Days Holiday + Bank Holidays and an extra day’s holiday to take on your birthday
Employee and personal development – we’ll work with you and encourage you to develop your career or to learn and experience new things

If this sounds like the ideal place for you to start your IT career, APPLY today for the role of IT Technician Apprentice.