Performance Administrator

Are you an administrator looking for a new job? How about an exciting role working on a military estate in support of our Army customers? You’ll get to support the performance of vital parts of the contract on the estate. Join a great team at Aspire Defence Services…

As a Performance Administrator your core responsibility is to support the Performance Analysts and Senior Performance Analyst in investigation of contractual non-conformances to ascertain if performance or unavailability non-compliance has occurred.

You’ll need to be able to respond to record barack damage incident reports, taking ownership of the log, pricing reports and communication between the GMT and Estates teams. This also includes daily updating of non-conformance reports (NCRs) on IFS, and the Performance and Unavailability Monitoring System data.

To be successful in this role, you should have relevant and demonstrable experience within an FM/ PFI environment and experience of performance monitoring for large site-based operations, preferably within the service, construction, or FM industry.

You should also have strong interpersonal, communication, organisational and planning skills. This also includes being able to work under pressure, follow company process and procedures and build effective relationships across teams

But first, meet the team…

With a 35-year contract, making soldiers’ lives better is at the heart of everything we do at Aspire Defence Services.

Seriously, picture a heart (the real one) and imagine how hard it works to keep the body running, making sure every part gets exactly what it needs to thrive. That’s our mission; to deliver a modern, fully serviced, flexible working environment for soldiers.

And just as the heart needs certain parts to keep the body alive, we need the dedication and commitment of our people to support our customers. We deliver a broad range of services for one-third of the British Army living and working on our patch, and we’re proud of the work we do.

We’re all about nurturing great teams, and our award-winning safety and wellbeing initiatives are built on keeping an eye out for one another and having a good work-life balance.

In addition to being part of our team, you’ll also get…

25 days annual leave plus bank holidays, as well as the option to buy and sell holiday

Contributory Company Pension Plan matched up to 6%, plus individual life assurance

A shopping discounts scheme

Employee assistance and health and wellbeing check ins

Reward and recognition to celebrate outstanding achievements

Free on-site parking

Ready to join the team?

You must have a qualification in Office Administration and advanced knowledge of Excel and Microsoft Word. Proven experience in Office or Commercial Administration is also essential.

Salary: up to £25,200 dependent on skills and experience

Location: Tidworth

Please note: Our garrisons are tobacco free working environments. As part of this role, you will be required to obtain security clearance prior to starting with us.

ADSL has a legal responsibility to ensure that all its employees have the right to live and work in the UK. If you are invited to an interview, you will be asked to bring with you original copies of documentation that provides evidence of your right to live and work in the UK. Applicants needing skilled worker sponsorship may not be suitable for this post due to the immediacy of the appointment. If you are made an offer of employment, this will be subject to ADSL verifying that you are eligible to work in the UK before you start work.

We are an equal opportunities employer and do not discriminate against protected characteristics. We guarantee that candidates will be given the same consideration and will pass through our established procedures. Please note, this vacancy may close early if we receive a high volume of applications.